End User Monitoring (EUM)

Action Required by May 27, 2022 in anticipation of DEM infrastructure upgrade

Organizations that use static IP-based ranges for their firewalls will need to update their rules to include a new allowlist domain by May 27, 2022. Why? Moving to dynamic IP addresses is part of a critical infrastructure upgrade. See Action req...

Resolved! How to inject JS agent - User Experience Monitoring

Hello, I've trying to configure UEM for an application ., but im bit confused with injecting JS agent to start with it. I've read the documentation , but im feeling little tricky to inject it. could someone please help me on this "HOw to inject JS ag...

Jenkins build fails (app:clean fails because of appdynamics_eum_android_bci.log)

Hi, My first post so I hope I put it in the right place Context: An Android mobile app which integrates with AppDynamics fails to build. My issue is: whenever I try to build the app in Jenkins (our CI system), it fails when attepmting to execute...

Browser RUM Analyze Data vs Metric Browser Data.

Hello, When I go to "Analyze" portion of EUM for an application, I see there is a Top Metrics widget which reports the following stats: Total Records, EU response Time, First Byte Time, DOM Ready Time. My question is why my DOM Ready time is high...

Resolved! How to view Excluded Virtual pages in the Application in User Experience?

I have excluded certain Virtual pages as our application has hit the limit of 500 Virtual Pages (Base Page + Virtual Page). How to view the Excluded Virtual Pages in the AppDynamics Controller UI? I want to review the list of Excluded Virtual pag...

Appdynamics Android gradle plugin not able to upload mapping.txt through proxy

Hello I'm an android developer and I am trying to use appdynamics-gradle-plugin 2.0 to automatically upload the mapping.txt through gradle build. Unfortunately I get the following error all the time. Error uploading proguard mapping fileorg.apache.ht...

EUM can not start up

Dear all i have a problem in starting up EUM, for log detail please refer to the attachment and the log is : java.lang.RuntimeException: failed to update Analytics events. Please see log for details of errors! | at com.appdynamics.eum.processor.EUM...

Resolved! EUM use of Medium SSL Ciphers

I need to disable 3DES ciphers on our EUM server. This is not managed by the eum.properties file. It looks like http is managed by jar files in /opt/appdynamics/EUM/eum-processor/lib which I would not edit. How can the SSL configuration of the ht...

Resolved! User Experience/Mobile Apps Rest API call

Hi guys, I'm trying to find the documentation for User Experience & Mobile Apps REST calls API in AppDynamics documentation with no success. Could someone provide me an example of how REST calls look like for User Experience & Mobile Apps I'm inter...

Question regarding javascript agent

My organization is trying to implement javascript agent. i have two questions: 1. We have some applications that have apache as a reverse proxy. for those servers we are trying to use the mod_substitute module to auto inject the adrum.js. what is the...

EUM stops logging virtual pages when we upgraded the angular ui-router

Hi, We have being using the virtual pages logging in the end user monitoring to give us very valuable information about our end users. Recently we upgraded the angular ui-router from 0.4.2 to 1.0.6 and this has stopped virtual pages data from being...

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