End User Monitoring (EUM)

Capture screenshot in Mobile RUM - AppD version 4.3.8

Hello, We have enabled the mobile screenshot on a mobile app and screenshot events are captured in user sessions as well. But the screernshot image is broken. Please find the attached screenshot of the same. Let me know why is so? how to solve th...

RUM for contact centre

Hi, I am looking at monitoring the contact centre calls to citrix. is this something that would be possible using RUM? I want to be able to tell if a user has had issues with latency or not Cheers, Lawrence

eum and confluence and jira?

How do we check eum data for users of Atlassian Confluence and Jira? The eum seems to talk about a could .js files. It does not seem reasonable to expect us to modify 3rd party code though. Any experiences with this type of monitoring, and how do...

Resolved! Unable to create Browser App - You don't have license for EUM

I get this error - { "displayText" : "Cannot create application, you do not have a license for End User Monitoring.", "messageKey" : null, "localizationBundle" : null, "showWithNotificationService" : true, "rootExceptionClass" : "", "notErrorMessage"...

No correlation of Mobile RUM sessions and APM BTs - version 4.3.8

Hello, No correlate of mobile network requests with business transactions, where as its working for browser RUM. We have also enabled the business transactions correlate on configuration part as mentioned in below link. https://docs.appdynamics....

Resolved! #Dexter: Facing System.IndexOutOfRangeException while index phase of Dexter(status:11).

Reverse proxy configuration in apache to make appdynamics EUM server available over internet

Dear All, I am trying to configure reverse proxy configuration to redirect the internet request to appdynamics eum server. Requesting your expertize to configure the same. I have configured the reverse proxy which is working for other sites and not w...

Resolved! #Dexter: What is the overhead of DEXTER on controllers?

Hi all, I have been exploring the Dexter tool for few days. So, I am wondering what is the impact of Dexter tool on the controllers perfomance(From where it is fetching the data)? Also one more thing, please correct me if my understanding of the to...

Resolved! Synthetic browser Monitoring

Hi Team, Need some information , whether we can perform load testing using Synthetic browser monitoring ? I understand we have few performance monitoring parameter but just need to know about performance load testing feasibility ? Regards, Pre...

Custom Powershell script, metrics not available in metric browser

Hello, we created a script in PowerShell to evaluate network bandwidth. We followed best practice suggested by appdynamics but we are not able to see the metrics. The script is saved in the machine agent path and its name is network_bandwith.ps1 l...

Cisco AppDynamics Community

Forum Posts