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End User Monitoring (EUM)

EUM Database service went down


EUM Database service went down

Hi All,

We have stopped the EUM service in linux (bin/ stop) and then shutdown the EUM server machine & took the backup of data. And done the restart of the EUM server. When we tried to restart the EUM services by command: bin/ start. It was giving error like your EUM Mysql is down. We tried to start the EUM database.


Can someone give me the command how to start the EUM database?




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EUM Database service went down
AppDynamics Team

Hi Radhika,

Here are the commands to stop & start the DB


On Linux, you can start MySQL by navigating to the directory, <EUM>/orcha/orcha-master/bin, and running: 

./orcha-master -d mysql.groovy -p ../../playbooks/mysql-orcha/start-mysql.orcha -o ../conf/ -c local

To stop MySQL on Linux, run: 

./orcha-master -d mysql.groovy -p ../../playbooks/mysql-orcha/stop-mysql.orcha -o ../conf/ -c local






Mohammed Rayan

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AppDynamics Team (Retired)

Hi @radhika.dhumal


Thank you for posting the query on the AppDynamics community.


Hope @Mohammed.Rayan response answers your question. If so, please mark it as the Accepted Solution by using the button in the message body. Marking a response as a solution helps others with similar issues find the answer quickly.


Don't hesitate to come back if the issue still persists.


Thank you