End User Monitoring (EUM)

Action Required by May 27, 2022 in anticipation of DEM infrastructure upgrade

Organizations that use static IP-based ranges for their firewalls will need to update their rules to include a new allowlist domain by May 27, 2022. Why? Moving to dynamic IP addresses is part of a critical infrastructure upgrade. See Action req...

How to integrate AppDynamics with hybrid mobile application ?

Hello, I am a novice to AppDynamics, so please bear with me!! We have a requirement to integrate AppDynamics for end user monitoring. The mobile app we have is a hybrid one built on Javascript (specifically Sencha) After having a glance at your...

Resolved! How to manage EUM license

Can we enable EUM for specific applications with same key ? As I have to deploy same application different env but i dont want to allow EUM from all the different envs ? Is it possible to have env name in it filter usage based on application env ?

Resolved! Browser synthetic monitoring

I am not able to capture a pop-up login window from one of the page while capturing with Katalon Recorder (Selenium IDE + Code Export) Due to which the Python script fails. Please Help

Mobile EUM iOS Framework Crash Issue at - -[ADEumANRDetection initialAnrDetection]

When we enabled AppDynamics and in our application, we are observing some crashes getting reported in our tool. By symbolicating the crash logs its points to the following stack trace. Crashed: com.twitter.crashlytics.ios.exception 0 MYAPP 0x101419...

EURT page timings in SPA2 for Angular 5 application

I was monitoring the EURT timings reported in AD for the vitual pages in our application and have a couple questions regarding that. 1, is it possible to exclude certain API calls when monitoring for browser activity to cease to set the end page tim...

How to export EUM Browser config under same Application

Hi Team, There are around 100 rules created under Configuration--> Instrumentation--> Virtual Pages for one of the Browser Application. We want to replicate the same rules to Configuration--> Instrumentation-->Base Page and iFrames. Please let us k...

Resolved! #DEXTER: Do we have any reports in Dexter where we can check the policies?

Hi, We have policies in the Alerts and Respond section of the controllers. I want to know if there is any report which contains all the policies of all the application. Please let me know if we have anything of this sorts. Thanks and regards. Bi...

Resource Fetch Breakdown Ability

By defaule the resource fetch time appears as just one summed value for all image/css/js resources on the page, is there any way to break this down more? I'm trying to determine what specific resource is taking up the bulk of that time.

Resolved! Synthetic Private Agent and Linux

Hello, is it possible to install Synthetic Private Agent 4.4 and later on a Linux server? Doing so, is it possible to start the agent as a service, the way we do for example with Machine Agent(Server Visibility) or .Net Agent on Windows server?

EUM Database service went down

Hi All, We have stopped the EUM service in linux (bin/eum.sh stop) and then shutdown the EUM server machine & took the backup of data. And done the restart of the EUM server. When we tried to restart the EUM services by command: bin/eum.sh start. It ...

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