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11-08-2022 04:49 PM
Hello,
I am looking at the attached node flow map. I am not sure why the node is grey. I am assuming no data? but both the node and the line to it show metrics. So how come the node is grey and calls per min/ response time show no data? If anyone knows please let me know
Thanks
Solved! Go to Solution.
11-09-2022 09:59 AM
Hi @Nabil.Karroumi,
I found this AppD Docs page. Want to see if it helps answer your question? https://docs.appdynamics.com/appd/22.x/latest/en/application-monitoring/business-applications/flow-m...
Thanks,
Ryan, Cisco AppDynamics Community Manager
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11-14-2022 10:36 AM
Hi Ryan,
Thanks for the link. I saw that documentation but I still dont know why it would say no data and show grey node, but there are metrics associated with the node as well as the connection.
11-15-2022 09:34 AM - edited 11-16-2022 08:44 AM
Hi Nabil,
I did some more searching and a grey node, indicates typically it's not receiving data, but as your screenshot shows, it is, because you see calls.
You may want to submit a support ticket to see what's going on How do I submit a Support ticket? An FAQ
If you do submit a ticket, please share the learnings/outcomes as a reply to this post.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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