cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to install on-prem controller

Anonymous
Not applicable

Hi Team,

I am trying to install on-prem controller. platform-setup-x64-windows-4.4.3.9459. While doing so I am getting error message "Failed to install database..Check the installation log for details." Can any one please guide me what I am doing wrong.

Host Machine configuration:
OS:Windows 7 Professional Service Pack 1

Processor: Pentium(R) Daul core

RAM: 8GB

System Type: 64-bit Operating system

 

Below is the text from log file:

 
[Information redacted]

 

Post edited by @Ryan.Paredez to remove log files. Please do not share or attach log files in community posts

 

2 REPLIES 2

Anonymous
Not applicable

hi,

 

any update on the issue?

 

 

See if your PATH environment variable is setup properly. Any system should have atleast the below on PATH

;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;

Add the above if not there.

Once added, open a new cmd / bash and try:

where chcp

It should give the path.

Ask the Experts Session: Hybrid Application Monitoring Deployment

Join us on Feb 26 to explore Splunk AppDynamics deployment strategies, SaaS models, agent rollout plans, and expert best practices.


Register Now

Observe and Explore
Dive into our Community Blog for the Latest Insights and Updates!


Read the blog here