Controller (SaaS, On Premises)

Health rule Suppression

Hello, I have a healthrule suppression schedule enabled and it doesn't seem to be working as expected. The requirement is to suppress or disable helathrule between 1 AM and 6 AM only on Sundays, and this the cron entry that i set up (see attached...

Does AppDynamics slow performance of Application where Java Agent is deployed?

AppDynamics actually creates any performance issue with my application, I mean when I see call graph, I can see major packages being called. Now the agent is reading from each of my methods. Can it cause a performance issue with my application, If ye...

Error ID descriptions

Is there a document out there that describes the error IDs we see in the logs. I'm hoping for more infomation that what is printed in the log. For example: ID000062 metric 532047 not found ID000228 Skip the node : 2049, nodeE.isAppAgentPresent is : t...

Resolved! Proxy setup b/w agent and controller in AppD Saas

Hello, I'm trying to configure proxy setup between agents and controller setup in Saas environment . Could someone please help how to proceed with that.

Controller 500 error

After a machine reboot, the controller is giving 500 error when I tried to open the controller UI. Restarting the controller doesn't solve the problem. Can someone help with this? I've attached the server log.

Appdynamics suitable for containerized springboot micro-services based distributed architecture ?

I see that we have to have a java agent to be provided for server startup script , Now in case of springboot based microservces , I have inbuilt tomcat server with every springboot application and have to provide java agent with every springboot appl...

LDAP Users Query Base DN

Hello, I'm setting up LDAP authentication for our controller and have managed to get it working when setting the Users Query Base DN to a specific OU. Example: ou=Users,dc=domain,dc=local The problem is, we have a lot of OU's at the top level s...

Resolved! Reset controller root password

Hi, I forgot the root password provided in the installation process. I had tried to reset it by follwing this url: https://docs.appdynamics.com/display/PRO40/Reset+Root+User+Password But, even mysql root password was lost. Is there an other way t...

Connection failure C SDK to the proxy. Error reports can not find log config file

Reporting this as a bug/FYI. using appdynamics-sdk-native-64bit-windows-4.3.1.5 sdk. When trying to connect to the controller, and behind a firewall, the following lines are output before the appd_sdk_init returns -1.Error: APPD_SDK_STATUS_CODE __cde...

Monitoring a stand-alone C++ native application

I was excited to see that there is a C/C++ agent. I downloaded and installed it and that's where the trouble started. There was an error in the install.bat file. Once I got past this I added the sample code to the startup routine. I can't get the...

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