Hi Team,
I am trying to install on-prem controller. platform-setup-x64-windows-4.4.3.9459. While doing so I am getting error message "Failed to install database..Check the installation log for details." Can any one please guide me what I am doing wrong.
Host Machine configuration: OS:Windows 7 Professional Service Pack 1
Processor: Pentium(R) Daul core
RAM: 8GB
System Type: 64-bit Operating system
Below is the text from log file:
stderr output: ---BEGIN--- May 17, 2018 3:35:57 PM com.profesorfalken.wmi4java.WMI4Java getWMIObject SEVERE: Error calling WMI4Java com.profesorfalken.wmi4java.WMIException: WMI operation finished in error: 'chcp' is not recognized as an internal or external command, operable program or batch file. at com.profesorfalken.wmi4java.WMIPowerShell.executeCommand(WMIPowerShell.java:49) at com.profesorfalken.wmi4java.WMIPowerShell.listObject(WMIPowerShell.java:97) at com.profesorfalken.wmi4java.WMI4Java.getWMIObject(WMI4Java.java:277) at com.profesorfalken.wmi4java.WMI4Java.getWMIObject(WMI4Java.java:250) at com.appdynamics.orcha.modules.utils.OrchaWinMemoryInfo.parseInfo(OrchaWinMemoryInfo.java:37) at org.jutils.jhardware.info.memory.AbstractMemoryInfo.getInfo(AbstractMemoryInfo.java:33) at com.appdynamics.orcha.modules.utils.WindowsMemoryInfoCollector.<init>(WindowsMemoryInfoCollector.java:22) at com.appdynamics.orcha.modules.utils.MemoryUtil.getMemoryInfoCollector(MemoryUtil.java:41) at com.appdynamics.orcha.modules.utils.MemoryUtil.getTotalRAM(MemoryUtil.java:55) at com.appdynamics.orcha.modules.modules.HostFactsCollectorImpl.getTotalRAMInMB(HostFactsCollectorImpl.java:77) at com.appdynamics.orcha.modules.modules.HostFactsCollectorImpl.getFacts(HostFactsCollectorImpl.java:35) at com.appdynamics.orcha.modules.modules.HostFactsCollectorImpl.getFacts(HostFactsCollectorImpl.java:23) at com.appdynamics.orcha.modules.modules.FactsExec.run(FactsExec.java:43) at com.appdynamics.orcha.modules.modules.FactsExec.run(FactsExec.java:24) at com.appdynamics.orcha.shared.OperationExec.execute(OperationExec.java:39) at com.appdynamics.orcha.modules.execution.CommandExecutor.execute(CommandExecutor.java:108) at com.appdynamics.orcha.modules.execution.OrchaCommandExecutor.execCommandSpec(OrchaCommandExecutor.java:175) at com.appdynamics.orcha.modules.execution.OrchaCommandExecutor.execCommand(OrchaCommandExecutor.java:111) at com.appdynamics.orcha.core.remote.LocalCmdExecutor.exec(LocalCmdExecutor.java:47) at com.appdynamics.orcha.core.executor.TaskExecutor.call(TaskExecutor.java:63) at com.appdynamics.orcha.core.executor.TaskExecutor.call(TaskExecutor.java:33) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) com.appdynamics.orcha.core.exceptions.OrchaRunnerException: Error running playbook at com.appdynamics.orcha.core.OrchaRunnerImpl.runPlaybook(OrchaRunnerImpl.java:231) at com.appdynamics.orcha.core.OrchaCommand.run(OrchaCommand.java:229) at com.appdynamics.orcha.core.OrchaCommand.main(OrchaCommand.java:246) Caused by: com.appdynamics.orcha.core.exceptions.PlaybookExecutionException: One or more tasks failed: at com.appdynamics.orcha.core.executor.DefaultPlaybookExecutor.postProcessFacts(DefaultPlaybookExecutor.java:564) at com.appdynamics.orcha.core.executor.DefaultPlaybookExecutor.getFactsParallel(DefaultPlaybookExecutor.java:299) at com.appdynamics.orcha.core.executor.DefaultPlaybookExecutor.executeTasksParallel(DefaultPlaybookExecutor.java:182) at com.appdynamics.orcha.core.OrchaRunnerImpl.runPlaybook(OrchaRunnerImpl.java:226) ... 2 more Suppressed: com.appdynamics.orcha.core.exceptions.TaskTargetException: Task name: Facts collection Task target: localhost Task status: STATUS_EXEC_ERROR Task message: com.profesorfalken.wmi4java.WMIException: com.profesorfalken.wmi4java.WMIException: WMI operation finished in error: 'chcp' is not recognized as an internal or external command, operable program or batch file. at com.profesorfalken.wmi4java.WMI4Java.getWMIObject(WMI4Java.java:292) at com.profesorfalken.wmi4java.WMI4Java.getWMIObject(WMI4Java.java:250) at com.appdynamics.orcha.modules.utils.OrchaWinMemoryInfo.parseInfo(OrchaWinMemoryInfo.java:37) at org.jutils.jhardware.info.memory.AbstractMemoryInfo.getInfo(AbstractMemoryInfo.java:33) at com.appdynamics.orcha.modules.utils.WindowsMemoryInfoCollector.<init>(WindowsMemoryInfoCollector.java:22) at com.appdynamics.orcha.modules.utils.MemoryUtil.getMemoryInfoCollector(MemoryUtil.java:41) at com.appdynamics.orcha.modules.utils.MemoryUtil.getTotalRAM(MemoryUtil.java:55) at com.appdynamics.orcha.modules.modules.HostFactsCollectorImpl.getTotalRAMInMB(HostFactsCollectorImpl.java:77) at com.appdynamics.orcha.modules.modules.HostFactsCollectorImpl.getFacts(HostFactsCollectorImpl.java:35) at com.appdynamics.orcha.modules.modules.HostFactsCollectorImpl.getFacts(HostFactsCollectorImpl.java:23) at com.appdynamics.orcha.modules.modules.FactsExec.run(FactsExec.java:43) at com.appdynamics.orcha.modules.modules.FactsExec.run(FactsExec.java:24) at com.appdynamics.orcha.shared.OperationExec.execute(OperationExec.java:39) at com.appdynamics.orcha.modules.execution.CommandExecutor.execute(CommandExecutor.java:108) at com.appdynamics.orcha.modules.execution.OrchaCommandExecutor.execCommandSpec(OrchaCommandExecutor.java:175) at com.appdynamics.orcha.modules.execution.OrchaCommandExecutor.execCommand(OrchaCommandExecutor.java:111) at com.appdynamics.orcha.core.remote.LocalCmdExecutor.exec(LocalCmdExecutor.java:47) at com.appdynamics.orcha.core.executor.TaskExecutor.call(TaskExecutor.java:63) at com.appdynamics.orcha.core.executor.TaskExecutor.call(TaskExecutor.java:33) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) at java.util.concurrent.FutureTask.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: com.profesorfalken.wmi4java.WMIException: WMI operation finished in error: 'chcp' is not recognized as an internal or external command, operable program or batch file. at com.profesorfalken.wmi4java.WMIPowerShell.executeCommand(WMIPowerShell.java:49) at com.profesorfalken.wmi4java.WMIPowerShell.listObject(WMIPowerShell.java:97) at com.profesorfalken.wmi4java.WMI4Java.getWMIObject(WMI4Java.java:277) ... 24 more at com.appdynamics.orcha.core.exceptions.PlaybookExecutionException.<init>(PlaybookExecutionException.java:33) ... 6 more ---END--- [ERROR] com.install4j.runtime.installer.helper.launching.LaunchHelper: return value is 1 [INFO] com.install4j.runtime.beans.actions.misc.RunExecutableAction [ID 992]: Variable changed: rc-orcha-install-mysql=1[class java.lang.Integer] [ERROR] com.install4j.runtime.beans.actions.misc.RunExecutableAction [ID 992]: return value is 1 Execute action not successful after 33786 ms [INFO] com.install4j.runtime.beans.actions.misc.RunExecutableAction [ID 992]: Action completed at Thu May 17 15:35:57 IST 2018 [INFO] com.install4j.runtime.beans.screens.CustomizableProgressScreen [ID 636]: Canceled cleaning up Finished
... View more