Discussion Feed
11-04-2020
01:09 AM
Hello, It is written that the ADT document source is only for SaaS. Is the time determined for Onprem?
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09-29-2020
01:30 AM
Hello Mario, This is how I tried, but I want to remind you once again that I am very weak in this regard. nt to remind you once again that I am very weak in this regard.
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09-24-2020
04:40 AM
Hello @Claudia.Landivar
Unfortunately,
Automated operations have been suspended because I cannot retrieve the data in the values I want. I have a very difficult time getting the information I want with Api. Therefore, I cannot send data to servisnow.
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09-23-2020
04:08 AM
Hello Mario, I don't know much about these issues, but I want to do the same thing as you want to do, but I don't know how. For example, I am getting internal server error while posting the 3rd step. I am using Postman. Can you help me in detail about this?Can you help me in detail about this? I share the screenshot. I have one more question, I will be glad if you can help with this. As an example, I am making a monthly report. My report criteria are as follows. Call / Min> 10 + Response time> 3000ms Call / Min <1 - 10 Response time <1000ms - 5000ms Unfortunately, I could not pull these values with the api and I have to manually write to excel one by one.example 2.picture
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- Tags:
- REST API
07-03-2020
01:26 AM
1 Kudo
Sure it sends. Criteria are important when creating the alarm. It is important to send the representative if it is working or to send it if the representative is not. I do not use active states in my alarms. When it is at critical or alert level, the alarm sends an e-mail. If it continues, it throws, but I don't select send when the problem is resolved.
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07-03-2020
01:09 AM
1 Kudo
Hi , It will not e-mail when the warning is turned off. For example, I watch 35 applications, I check the status of .net agent and machine agents in all of them. If 1 agent falls to 0, it sends an email about the alarm. If I turn off the alarm, it will not send it. What exactly do you want at this point? I will try to help if you give details
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07-03-2020
01:03 AM
Hi @Eric.Miller,
Can you share the template you prepared last?
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07-03-2020
12:57 AM
1 Kudo
I use this template in all of them. I created One template for all alerts. However, I think it is necessary to create a separate eum related alerts. Some values do not come.
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07-03-2020
12:36 AM
Hello,
I receive a monthly report. I send this report to software teams by creating a manual record via ServiceNow. The report detail I received is the call per min and responsetime value of the monthly related service. For example, if the xxx service is more than 5 and the responsetime is greater than 2000 seconds in 1 month, it is in the warning sla category for me.
I want to convert these processes to ServiceNow automation. However, there were places I could not get with API. Can I create incidents in the ServiceNow event part on this monthly report basis and the periods I want?
^ Edited by @Ryan.Paredez This reply originally existed on this Knowledge base article: How do I use AppDynamics with ServiceNow?
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- Tags:
- Report
- ServiceNow
06-29-2020
03:56 AM
Yes, it can be done in this way, but different problems do not occur? If it happens, I would like you to share it. I also faced problems that I closed in java before. Controller was resolved after the upgrade.
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Latest Activity
- Posted Re: Product Update, October 2020 (v20.10.0) on Knowledge Base. 11-04-2020 01:09 AM
- Posted Re: Export app and machine agent status by Rest Api on Controller (SaaS, On Premise). 09-29-2020 01:30 AM
- Posted Re: How can I create an incident report with ServiceNow? on Controller (SaaS, On Premise). 09-24-2020 04:40 AM
- Posted Re: Export app and machine agent status by Rest Api on Controller (SaaS, On Premise). 09-23-2020 04:08 AM
- Tagged Re: Export app and machine agent status by Rest Api on Controller (SaaS, On Premise). 09-23-2020 04:08 AM
- Got a Kudo for Re: How to get the Health Rule name in the email templates using template variables?. 07-08-2020 02:04 PM
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- Got a Kudo for Re: How to get the Health Rule name in the email templates using template variables?. 07-06-2020 10:28 AM
- Posted Re: How to get the Health Rule name in the email templates using template variables? on Controller (SaaS, On Premise). 07-03-2020 01:26 AM
- Posted Re: How to get the Health Rule name in the email templates using template variables? on Controller (SaaS, On Premise). 07-03-2020 01:09 AM
- Posted Re: HTTP Request Template predefined variables not filled on Controller (SaaS, On Premise). 07-03-2020 01:03 AM
- Posted Re: How to get the Health Rule name in the email templates using template variables? on Controller (SaaS, On Premise). 07-03-2020 12:57 AM
- Posted How can I create an incident report with ServiceNow? on Controller (SaaS, On Premise). 07-03-2020 12:36 AM
- Got a Kudo for Re: Disable TLS 1.1 in Reporting Server. 06-29-2020 10:49 AM
- Posted Re: Disable TLS 1.1 in Reporting Server on Controller (SaaS, On Premise). 06-29-2020 03:56 AM
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- Got a Kudo for Re: How to get the Health Rule name in the email templates using template variables?. 06-25-2020 09:15 AM
- Posted Re: How to get the Health Rule name in the email templates using template variables? on Controller (SaaS, On Premise). 06-25-2020 07:21 AM
- Tagged Re: How to get the Health Rule name in the email templates using template variables? on Controller (SaaS, On Premise). 06-25-2020 07:21 AM
- Posted Rest Api CallPerMin and Name on Controller (SaaS, On Premise). 06-25-2020 07:01 AM
Community Stats
| Date Registered | 06-25-2020 06:46 AM |
| Date Last Visited | 11-10-2020 11:29 PM |
| Total Messages Posted | 13 |
| Total Kudos Received | 5 |
