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Hi Nikhil,   I am not entirely sure if we can capture property names and values as template variables in email, but we can definitely put a custom event property filter in Policy to trigger alerts.   Your example below suggest that you are trying to integrate sys monitoring events in AppDynamics.   If you wish to have alerts whenever there is a CPU violation alert in your other system, you could look at below option. Your Rest Call http://iondelws324:8090/controller/rest/applications/2/events?summary=HighCPU&severity=ERROR&eventtype=CUSTOM&customeventtype=ABCD& propertynames=component&propertynames=indicator&propertynames=value&propertyvalues=Comp1&propertyvalues=CPU&propertyvalues=75   Modify the summary - summary=High%20CPU%20on%20Comp1%20utilization%20is%75 Add property name - severity. Add property values either ERROR or INFO depdening on your thresholds in your other system. You can create 2 different policies to capture ERROR,INFO Custom Events. The idea would be to have seperate policy for ERROR event and separate for INFO - closed event if you so require. Again it depends on your source system as to how it generates these events.   Moreover once you have the summary field modified, you can see better looking summary in your event list in custom dashboard.   Also, I would suggest you to raise a support ticket on this and let know if a better solution is suggested by support team.   Regards,   ... View more