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  Hi @Glen.Green    You don't need to be a ROOT user to install the Synthetic Server. That is the reason the doc did not specify an account. The account you want to use is at your discretion. The only requirement is that installer needs to update the EUM Server MySQL database schema, and after the Synthetic Server is installed, it uses the `eum_user` user to write data to the EUM Server MySQL database. Thus, the `root` and `eum_user` user accounts of the Synthetic Server need access to the EUM Server MySQL database. The current documentation shows how to grant access to those two user accounts. The `inputs.groovy` file configures the two users `eum_user` and `root`, so after you grant access to the EUM Server database, you don't need to make changes to `inputs.groovy` to run the installer.   Note: The “root” listed in `inputs.groovy` is a MySQL user, not a machine user.   Hope it is clear. Let us know if you have further questions. ... View more

Hi @Shantanu.Sen    Sorry to see that you are experiencing an issue with the Lite version.    The email address you've used while signing up for the Trail version of AppDynamics is the email address that's associated with your account.    Do one of the following: Check the instructions given in the Trial welcome email. Log in to   AppDynamics , and click the SaaS drop-down next to your account name. Link to your Controller is listed as one of the options. For example: yourSaaS.saas.appdynamics.com. Hope it helps. Let us know how it goes. ... View more