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05-26-2020 08:52 PM - last edited on 05-27-2020 09:03 AM by Ryan.Paredez
Hi,
I have a question. My controller is on-prem, my license is AppDynamics Lite. But when I start the java agent, there was an error in my log.
It said 'Agent license request denied. Agent type: Java; Host: xuyxg; License Rule: Default; Reason: No license found for account [Redacted]'
I don't seem to have any right to monitor. Is there a problem with my configuration?
and my controller-info.xml is:
^ Edited by @Ryan.Paredez to remove screenshots that included Access Keys. Please do not share Access Key information on community posts for security and privacy reasons.
Solved! Go to Solution.
05-27-2020 12:32 PM
Hey @yingxia.xu
Please note restrictions on Lite Accounts found in our documentation. This may answer your question.
https://docs.appdynamics.com/display/PRO45/Lite+and+Pro+Editions
If you're interested in exploring on-prem for purchase, please contact info@Appdynamics.com
Please note, there is no official troubleshooting for on-prem Lite accounts.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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05-28-2020 08:33 PM - last edited on 06-02-2020 08:51 AM by Ryan.Paredez
Emm, thank you for your reply.
But when I opened your URL it reminded me that I need to log in. And I can't log in to this website. Anyway, is there a 0-cost license for On-Premise Environments? I checked your official documents, it seems that if I use the controller On-Premise Environments, I should get the license.lic. So can I get the license.lic for free?
06-02-2020 08:52 AM
Hi @yingxia.xu,
Sorry about that page not working, it seems it was down for editing, but it's back up.
https://docs.appdynamics.com/display/PRO45/Lite+and+Pro+Editions
I think this page may also help answer some questions: https://docs.appdynamics.com/display/PRO44/License+Entitlements+and+Restrictions
Thanks,
Ryan, Cisco AppDynamics Community Manager
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