You have an on-premise multi-tenant controller and a EUM server (on-prem or SaaS).
You have one EUM license with 10 units. You want to split an assigned number of units to a new tenant.
To split EUM units and provision the EUM licenses:
Ask the Sales team for a EUM license with <x> number of units. They will usually give you two licenses.
First license: The previous license with the old EUM account name and access key, but with updated units = 10 - x
Second License: Contains the new EUM account name and access key, but with units = x
Note: Make sure they do not change the EUM account name or access key of the previous license. If they do, it may cause a change in the EUM app-key in the application associated with previous EUM account.
Once you get both licenses, proceed with the following steps:
Section A. Provision licenses on EUM server (for on-prem EUM customers, skip to Section B.)
1. Got o the EUM server (remotely hosted).
2. Provision both licenses one by one on the EUM server using the following command:
$> cd EUM/eum-processor $> ./bin/provision-license.sh <PATH TO LICENSE>