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on
09-18-2020
01:14 PM
- edited on
07-13-2022
04:52 PM
by
Claudia.Landiva
Consider the following scenarios:
To split EUM units and provision the EUM licenses, ask the Sales team for a EUM license with <x> number of units. They will usually give you two licenses.
First license: | The previous license with the old EUM account name and access key, but with updated units = 10 - x |
Second License: | Contains the new EUM account name and access key, but with units = x |
Be sure to leave the EUM account name or access key of the previous license unchanged. Such changes may cause a change in the EUM app-key in the application associated with the previous EUM account.
Once you get both licenses, provision them on your EUM server, as follows.
Licenses need to be provisions on SaaS. On-premises customers, skip to the How do I provision EUM licenses on a multi-tenant Controller UI section below.
$> cd EUM/eum-processor
$> ./bin/provision-license.sh <PATH TO LICENSE>
See the instructions for provisioning EUM licenses here. Then, once the license is provisioned on the EUM server, proceed with the following steps:
http(s)://<hostname>:<port>/controller/admin.jsp
Complete the 7 steps above for both (or all) tenant accounts.
Well this is working for the old license key model.
But does not match the RUM Peak license model !!
Howto add the Analytics licenses from a RUM Peak key to the controller, when we have multiple account_names !!
Hi, @Jan.Madsen — I'm looking for a subject-matter expert to resolve your question.
Claudia Landivar
Community Manager & Editor
Hello, @Jan.Madsen:
The subject-matter expert who can best help with your question needs some additional information. I've sent you a private message with the details.
Check the drop-down under your profile image, located to the right of the navigation bar. Looking forward to connecting to get you some help.
Claudia Landivar
Community Manager & Editor
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