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After reading the doc and this thread I still have three doubts in my mind:
Thanks for clarifying,
Thanks for asking questions on the Community. I also wanted to let you know I reached out to your AppD Account owner to let them know you had some questions on ServiceNow.
Let's see if the community can jump in and help in the meantime though.
Ryan, Cisco AppDynamics Community Manager
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Thank you Ryan,
I'd like you to know that I'm looking for feedback also on community and by the community while I can currently have communication with AppD account.
I'd really like to see how the community shares it's experience and comprehension of common knowledge like Service Now integration should be
Hope someone will help here,