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10-11-2019 08:41 AM - edited 10-11-2019 11:51 AM
I am using the sum of Calls/min metric for a business transaction to show in a dashboard.
But for some specific time windows, I get incorrect data.
Eg:
Last 4 hours - 1191
Last 6 hours - 1038
Can someone explain how last 6 hours sum can be greater than last 4 hours sum? Or is this a bug?
Is the sum of calls per min not the right way to use?
App agent version: 4.5.10.25916
Machine agent version: 4.5.6.1859
Using a SaaS controller
Solved! Go to Solution.
10-14-2019 12:41 AM - last edited on 06-26-2020 03:37 PM by Ryan.Paredez
The calls/min shows average data
10-14-2019 06:55 AM
So what is the way to get total number of transactions?
The business transactions page does show the total calls. I want it to show in a dashboard.
10-17-2019 07:13 AM
You should be able to add a Widget to a dashboard with a metric expression.
When you're in edit mode on a Dashboard, go to Add Widget > Metric Data > Metric Value > Metric to Display "Select a Metric" > Overall Application Performance or Business Transaction Performance
Then either select a Single Metric expression of "Calls per minute" or create your own Metric Expression to display.
12-23-2019 06:24 AM
Hello ,
I have exactly the same issue using the widget and the transactions . e.g exactly what the solutions describe but i still see sum of Calls/min descreasing
12 hours : 25
6 hours : 34
I even try to put absolute time instead of relative but got the same result.
It looks that when there no data it is count as -1 ...
Do you have something else to try ?
Thanks ,
Regards,
Virginie
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