Cisco AppDynamics Community

Harinder.Rana · ‎10-29-2024

In Our environment:

Technologies observability --IBM Sterling File Gateway

AppDynamics Agent--Java 23.12

Problem statement-- AppDynamics is not able to discover BT's. and IBM SFG vendor is not agree to share Class name and method name with Cisco tools.

Can someone please support to discover the BT's for SFG.

Appreciate for support here.

Ryan.Paredez · ‎11-04-2024

Hi @Harinder.Rana,

Thanks for asking your question on the Community. Did you happen to find out anymore information or a solution you can share here?

If you are still looking for help, you can contact AppDynamics Support: How to contact AppDynamics Support and manage existing cases with Cisco Support Case Manager (SCM)

Thanks,

Ryan, Cisco AppDynamics Community Manager

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IBM Sterling File Gateway Business Transaction