- Community | AppDynamics
- :
- Community Forums
- :
- Dashboards
- :
- Business transactions total number of calls sum di...

Turn on suggestions

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

10-11-2019
08:41 AM

10-11-2019
08:41 AM

Business transactions total number of calls sum discrepancy

I am using the sum of Calls/min metric for a business transaction to show in a dashboard.

But for some specific time windows, I get incorrect data.

Eg:

Last 4 hours - 1191

Last 6 hours - 1038

Can someone explain how last 6 hours sum can be greater than last 4 hours sum? Or is this a bug?

Is the sum of calls per min not the right way to use?

App agent version: 4.5.10.25916

Machine agent version: 4.5.6.1859

Using a SaaS controller

Business transactions total number of calls sum discrepancy

I am using the sum of Calls/min metric for a business transaction to show in a dashboard.

But for some specific time windows, I get incorrect data.

Eg:

Last 4 hours - 1191

Last 6 hours - 1038

Can someone explain how last 6 hours sum can be greater than last 4 hours sum? Or is this a bug?

Is the sum of calls per min not the right way to use?

App agent version: 4.5.10.25916

Machine agent version: 4.5.6.1859

Using a SaaS controller

The calls

@Sanket.Bharaswadkar wrote:I am using the sum of Calls/min metric for a business transaction to show in a dashboard.

But for some specific time windows, I get incorrect data.

Eg:

Last 4 hours - 1191

Last 6 hours - 1038

Can someone explain how last 6 hours sum can be greater than last 4 hours sum? Or is this a bug?

Is the sum of calls per min not the right way to use?

App agent version: 4.5.10.25916

Machine agent version: 4.5.6.1859

Using a SaaS controller

@Sanket.Bharaswadkar wrote:I am using the sum of Calls/min metric for a business transaction to show in a dashboard.

But for some specific time windows, I get incorrect data.

Eg:

Last 4 hours - 1191

Last 6 hours - 1038

Can someone explain how last 6 hours sum can be greater than last 4 hours sum? Or is this a bug?

Is the sum of calls per min not the right way to use?

App agent version: 4.5.10.25916

Machine agent version: 4.5.6.1859

Using a SaaS controller

@Sanket.Bharaswadkar wrote:I am using the sum of Calls/min metric for a business transaction to show in a dashboard.

But for some specific time windows, I get incorrect data.

Eg:

Last 4 hours - 1191

Last 6 hours - 1038

Can someone explain how last 6 hours sum can be greater than last 4 hours sum? Or is this a bug?

Is the sum of calls per min not the right way to use?

App agent version: 4.5.10.25916

Machine agent version: 4.5.6.1859

Using a SaaS controller

The calls/min shows average data .

So what is the way to get total number of transactions?

The business transactions page does show the total calls. I want it to show in a dashboard.

You should be able to add a Widget to a dashboard with a metric expression.

When you're in edit mode on a Dashboard, go to Add Widget > Metric Data > Metric Value > Metric to Display "Select a Metric" > Overall Application Performance or Business Transaction Performance

Then either select a Single Metric expression of "Calls per minute" or create your own Metric Expression to display.

3 REPLIES 3

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

a month ago

a month ago

Re: Business transactions total number of calls sum discrepancy

The calls

@Sanket.Bharaswadkar wrote:I am using the sum of Calls/min metric for a business transaction to show in a dashboard.

But for some specific time windows, I get incorrect data.

Eg:

Last 4 hours - 1191

Last 6 hours - 1038

Can someone explain how last 6 hours sum can be greater than last 4 hours sum? Or is this a bug?

Is the sum of calls per min not the right way to use?

App agent version: 4.5.10.25916

Machine agent version: 4.5.6.1859

Using a SaaS controller

@Sanket.Bharaswadkar wrote:I am using the sum of Calls/min metric for a business transaction to show in a dashboard.

But for some specific time windows, I get incorrect data.

Eg:

Last 4 hours - 1191

Last 6 hours - 1038

Can someone explain how last 6 hours sum can be greater than last 4 hours sum? Or is this a bug?

Is the sum of calls per min not the right way to use?

App agent version: 4.5.10.25916

Machine agent version: 4.5.6.1859

Using a SaaS controller

@Sanket.Bharaswadkar wrote:I am using the sum of Calls/min metric for a business transaction to show in a dashboard.

But for some specific time windows, I get incorrect data.

Eg:

Last 4 hours - 1191

Last 6 hours - 1038

Can someone explain how last 6 hours sum can be greater than last 4 hours sum? Or is this a bug?

Is the sum of calls per min not the right way to use?

App agent version: 4.5.10.25916

Machine agent version: 4.5.6.1859

Using a SaaS controller

The calls/min shows average data .

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

a month ago

a month ago

Re: Business transactions total number of calls sum discrepancy

So what is the way to get total number of transactions?

The business transactions page does show the total calls. I want it to show in a dashboard.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content

4 weeks ago

4 weeks ago

Re: Business transactions total number of calls sum discrepancy

You should be able to add a Widget to a dashboard with a metric expression.

When you're in edit mode on a Dashboard, go to Add Widget > Metric Data > Metric Value > Metric to Display "Select a Metric" > Overall Application Performance or Business Transaction Performance

Then either select a Single Metric expression of "Calls per minute" or create your own Metric Expression to display.

Top Kudoed Authors

User | Count |
---|---|

7 | |

3 | |

1 | |

1 | |

1 | |

1 |