Controller (SaaS, On Premises)

JVM Deadlock detected

I can see multiple critical violations regarding "Code Deadlock"(JVM Deadlock Detected).Please explain what does it actually means? Is it affecting any kind of application? How to remove this violation? Best Regards,Sania.

Not able to generate the OAuth 2.0 token based REST call, getting 500 Internal Server Error

Hi, I am using the SaaS controller for AppDynamics for testing the REST call. I have to generate the token through REST call https://tataconsultancyservicesltd789.saas.appdynamics.com/controller/api/oauth/access_token It was working till last 29/04...

Resolved! How do we turn off the message stating there are "disconnected backend db servers"?

Hi folks, We recently upgraded our controllers to 20.4, and a new feature we are seeing is a persistent message on the flow map page stating we have "disconnected backend database servers". While we can turn it off for that session, once we reconnec...

Enable KPI Analyzer

I want to enable the KPI analyzer to identify the root causes of poor application performance. As per according to this link: https://docs.appdynamics.com/display/PRO45/KPI+Analyzer they defined as : Enabling the KPI Analyzer The KPI Analyzer is avai...

Resolved! Maximum Custom Metric limit is reached

We are getting an alert that "Maximum Custom Metric Limit is reached" for Databases. What does it means? Did we ignore this alert?

Sample Application to learn AppDynamics

Hi, I am new to AppDynamics and trying to learn from the basics. If anyone can suggest the name/link of the sample application where I can install on my own VM to learn AppDynamics, it would be great. Thanks Rupinder

Is there an API for Server and DB health rule violations?

Hi All! I want to get health rule violations via API from the controller. For applications, it works well. I followed this guide: https://docs.appdynamics.com/display/PRO45/Events+and+Action+Suppression+API Though, I want to extract the health r...

Error =- Unable to get application report to controller ERROR NetVizAgentRequest - Fatal transport error while connecting to URL [http://127.0.0.1:3892/api/agentinfo?timestamp=0&agentType=APP_AGENT&ag

The jvm agent is unable to connect to the contorller and getting the following error in agent logs ERROR NetVizAgentRequest - Fatal transport error while connecting to URL It doesnt help in declaring the javagent jar in the end . Any leads to resolve...

Is it possible to get the "Evaluate Health Rules" status through the REST API?

Hi, Is it possible to get the "Evaluate Health Rules" status through the REST API??

AppDynamics Enterprise Console Installation on Windows

During installation I am receiving two error messages, one immediately after the other. The first states Internal error: Could not read from D:\applications\appdynamics\Platform\installer\jre\bin\server\classes.jsa This message is then immediatel...

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