Controller (SaaS, On Premises)

Controller service disabled in both primary and secondary

Hi ,I am unable to start the controller service in both nodes, service is disabled in both the servers and mysql service is running active in both the nodes.ThanksKishore

How can I suppress all health rules during a particular time on daily basis?

Hi, I have a couple of questions: 1. How can I suppress all health rules for a particular time on a daily basis 2. Can I create policy like for 6 AM to 6 PM it will go to other people and then 6 PM to next 5:59 AM it will go to different people/Ema...

Monitoring JVM heap space more effectively

For monitoring the JVM heap space we have health rules for the overall used% of the memory. This system works well but we have a few applications in which when routine jobs are being executed the old gen stays almost full for days with little space r...

Resolved! Getting Data from Transactions and Querying the Results

Hi Everyone! I currently want to achieve the following:I want to get a data processed on transaction (an example would be employee ID) from a business transaction. I'm not quite sure if "Analytics" module is involved at this point. For example, the b...

User Activity Report

Is there a way to pull a report of all the users for my controller and when was the last time that they logged in? I know i can pull a controller report and seen recent logins, but i would like to see last activity for ALL users on my controller.

How to handle time change on On-prem controllers?

Are there any suggestions / best practices on handling Daylight savings time change ? Stop Appdynamics from Sending out false alerts during the one hour time change window while still keeping monitoring active? This Sunday we're springing forward so ...

Resolved! Service now incidents through AppDynamics

How do I integrate appdynamics with service now. I want to make a policy or use an API through which if there is an event on AppD, an incident is automatically created on service now?

Emails not being sent when From Address is specified

Hi, We have had a "From Address" specified in our email configuration for some time. Recently I realised that we were no longer receiving emails. I could see alerts being sent and in the actions section it was saying that emails were sent but non...

Resolved! Controller installation Disk Space issue

We are trying to install AppD controller and noticed below error Task failed: Check if the required data directories have sufficient space on host: ..: The destination directory has insufficient disk space. You need a minimum of 409600 MB for install...

Unable to connect to MySQL Database facing exceptions

at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:129) at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:97) at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping....

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