Controller (SaaS, On Premise)

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Controller service disabled in both primary and secondary

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New Poster
Hi ,

I am unable to start the controller service in both nodes, service is disabled in both the servers and mysql service is running active in both the nodes.

Thanks
Kishore
Controller service disabled in both primary and secondary
2 REPLIES 2
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New Poster
Hi,


Any one please help me to resolve the problem.

Thanks
Kishore
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AppDynamics Team

Hi Kishore.B-

 

Can you provide some more clarity around the issue?

When did the issue start, was it after a restart?

Are you experiencing any specific error messages?

 

For urgent issues such as the AppDynamics controller being down, please note that our 24/7 support team can provide a much faster response and resolution than the community forums:

https://help.appdynamics.com/hc/en-us/requests/




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