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Philip.Rogers · ‎05-04-2020

Thank you @Frode.Nilsen for confirming.

Philip.Rogers · ‎04-21-2020

Hi @Bin.Hu Is this a paid license or a trial license? The best next step (if a paid license) is to contact support directly via the support portal (https://www.appdynamics.com/support) so one of our Python experts can point you in the correct direction. If this is a trial license, please use our Contact Us page (https://www.appdynamics.com/company/contact-us/) to get in touch with sales. They can arrange for support to get involved and help solve the issues you're running into.

Philip.Rogers · ‎04-21-2020

@Gopi.Krishnan The machine agent will be more targeted to that specific machine's hardware metrics versus an AWS extension. https://docs.appdynamics.com/display/PRO45/Hardware+Resources+Metrics The above link lists the metrics the machine agent will gather (with server visibility license enabled for best results). The machine agent will have pre-built functionality and https://www.appdynamics.com/community/exchange/extension/aws-ec2-monitoring-extension/ And here's a link to our EC2 extension as an example. Notice the metrics section of this extension will take you to AWS' list of metrics here: https://docs.aws.amazon.com/AmazonCloudWatch/latest/monitoring/aws-services-cloudwatch-metrics.html Also important to note, server visibility is a built-in part of the AppDynamics GUI, whereas an extension requires you to create a dashboard manually with the new metrics you gather.

Philip.Rogers · ‎04-15-2020

@Gopi.Krishnan If deploying machine agents inside your VMs is an option, such as EC2 instances, that will provide the best result for infra monitoring, with the added benefit of correlating to application performance where applicable. That being said, the AWS extensions do provide their own added value as well and can be installed as a supplement.

Philip.Rogers · ‎04-13-2020

Hi @Alexandre.Cuvillier Please forgive my delayed response. Are you still looking for assistance on this matter? If so, being a licensed customer, I would suggest creating a support ticket via the support portal. https://www.appdynamics.com/support One of our subject matter experts can assist you directly with any specific configuration required for your environment.

Philip.Rogers · ‎04-13-2020

Hi @Bin.Hu Were you able to make any progress on your end? It looks like the python agent may not be pointing to the proper configuration file, since the log file is complaining about not finding specific values and using defaults. Your provided configuration looks correct.

Philip.Rogers · ‎04-03-2020

@Chinmay.G Thank you for confirming. https://docs.appdynamics.com/display/PRO45/SPA1+Monitoring https://docs.appdynamics.com/display/PRO45/SPA2+Monitoring https://docs.appdynamics.com/display/PRO45/Troubleshoot+SPA+Monitoring The three links above should put you on the right path if you haven't had a chance to look at them. The next steps in assistance/troubleshooting are probably best handled in a non-public forum due to sensitive page data. If you require any further assistance, being a paid customer, I would recommend that you reach out to our Support Portal directly with questions. We have some SPA experts on that end who would be more than happy to assist you with proper instrumentation. help.appdynamics.com

Philip.Rogers · ‎04-02-2020

Hi, @Alexandre.Cuvillier Many customers have reported success with End User Monitoring and GWT applications. Single page applications are supported, and as you mentioned, the same is true for Angular and React. Have you attempted to instrument End User Monitoring and run into any issues? We would be happy to assist if so. If not, your account manager may be able to extend a trial license your way for you to give it a shot. Our support team is always available if you run into any issues.

Philip.Rogers · ‎04-02-2020

https://docs.appdynamics.com/display/PRO45/Install+the+Python+Agent#InstallthePythonAgent-ConfiguretheAgent Please reference the link above, can you confirm that SSL is enabled (on) in the config? And please double check the account and accesskey fields match what shows in your SaaS controller, Gear Cog Icon (top right) > License > Account. Are you using a proxy on this machine?

Philip.Rogers · ‎03-30-2020

Hi Abdelrahman.Kazamel- " AccessDeniedException" looks like it could possibly be a permissions issue on first glance. Make sure you're running the commands as a user with sufficient privileges. Can you share a bit more about what you've done so far and what you're trying to accomplish? It appears you wish to deploy an on-prem controller. https://docs.appdynamics.com/display/PRO45/Platform+Installation+Quick+Start - This "quick start" guide could be of assistance as you go through the process. A couple options- Are you attempting to deploy this controller as a trial or under a paid license? If this is a trial, and you're open to trying a SaaS controller instead (trouble free, no controller install/configuration needed), we can get you in touch with an AppDynamics Account Manager to further assist in creating that SaaS trial. If this is a paid license on-prem deployment, our support team would be more than happy to assist you to avoid any further frustration with the on-prem controller deployment: https://help.appdynamics.com/hc/en-us/requests/

Date Registered	‎11-12-2018 11:11 AM
Date Last Visited	‎01-09-2021 06:25 AM
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