I am migrating my user account to central identity using an existing email, but I can’t tell how I should proceed to finish
This article provides context and instructions for completing the user account migration to the AppDynamics central identity.
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AppDynamics Controller-managed user accounts to gain SSO access to their SaaS Controller tenants and other resources
Beginning with the SaaS Controller v23.4 release, AppDynamics-managed SasS Controller accounts will begin migrating to the AppDynami...
Local user accounts are migrating to the AppDynamics Identity Platform.Here’s what you need to know.
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Beginning with our SaaS Controller release in April 2023, AppDynamics-m...
Beginning with v22.6.0, users that are authenticated by the global AppDynamics Identity Provider (AppD IDP)—e.g., local Controller users—will only need to sign in to an authorized AppDynamics product or service once.
Per session, this single authenti...
AppDynamics Identity Provider users get a seamless SSO experience across AppDynamics products and services
Beginning with v22.6.0, users authenticated by the global AppDynamics Identity Provider (AppD IDP) will only need to sign in to an authorized A...
Hi @Pete.McFarlane , Thanks for your question. Generally, yes. All new users "local" users created in a SAAS controller are created as part of the AppD IDP. A few months back we began rolling out the the "migration" experience for existing local ...
hi @Sid.Jagannathan , thanks for your questions. Answers below:
Yes, users can continue to sign into the controller. Our identity platform is distinct from the accounts.appdynamics.com experience.It is possible for us to turn the use of our glob...
Hi @Simon.Parish , For security reasons, we still don't have plans to introduce service accounts. They typically utilize basic auth as the authentication scheme, which is a direction the industry is moving away from generally. Instead, API Clients...
Hi @Harish.Patel , I'd like to help. There should never be duplicate users in the Account Management Portal user management view. At least not when those users are identified by email address. So a couple of questions: Have you setup SAML on the A...
@Ashmita.Thapar
Thanks for reaching out. If you are still having issues logging into your controller account, please visit https://help.appdynamics.com/support and file a new support ticket with all the relevant details. The support system uses ...