Cisco AppDynamics Community

Bill.Howard · 08-24-2023

I am migrating my user account to central identity using an existing email, but I can’t tell how I should proceed to finish This article provides context and instructions for completing the user account migration to the AppDynamics central identity. ...

Bill.Howard · 06-07-2023

AppDynamics' login page is rebranding to Cisco AppDynamics Did you notice a different look on our login page? Now, when you go to sign in to your Cisco AppDynamics account, you'll see new brand colors to more closely align with Cisco. It's still us! ...

Bill.Howard · 03-24-2023

AppDynamics Controller-managed user accounts to gain SSO access to their SaaS Controller tenants and other resources Beginning with the SaaS Controller v23.4 release, AppDynamics-managed SasS Controller accounts will begin migrating to the AppDynami...

Bill.Howard · 03-21-2023

Local user accounts are migrating to the AppDynamics Identity Platform.Here’s what you need to know. FOR NOTIFICATION UPDATES — Click the caret menu above right, then Subscribe. Beginning with our SaaS Controller release in April 2023, AppDynamics-m...

Bill.Howard · 07-08-2022

Beginning with v22.6.0, users that are authenticated by the global AppDynamics Identity Provider (AppD IDP)—e.g., local Controller users—will only need to sign in to an authorized AppDynamics product or service once. Per session, this single authenti...

Bill.Howard · 11-22-2023

Hi @Pete.McFarlane , Thanks for your question. Generally, yes. All new users "local" users created in a SAAS controller are created as part of the AppD IDP. A few months back we began rolling out the the "migration" experience for existing local ...

Bill.Howard · 01-10-2023

hi @Sid.Jagannathan , thanks for your questions. Answers below: Yes, users can continue to sign into the controller. Our identity platform is distinct from the accounts.appdynamics.com experience.It is possible for us to turn the use of our glob...

Bill.Howard · 09-23-2022

Hi @Simon.Parish , For security reasons, we still don't have plans to introduce service accounts. They typically utilize basic auth as the authentication scheme, which is a direction the industry is moving away from generally. Instead, API Clients...

Bill.Howard · 09-11-2022

Hi @Harish.Patel , I'd like to help. There should never be duplicate users in the Account Management Portal user management view. At least not when those users are identified by email address. So a couple of questions: Have you setup SAML on the A...

Bill.Howard · 04-27-2022

@Ashmita.Thapar Thanks for reaching out. If you are still having issues logging into your controller account, please visit https://help.appdynamics.com/support and file a new support ticket with all the relevant details. The support system uses ...

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I'm stuck migrating my account because I can't login or don't know what to do next. How do I finish?

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Coming soon! AppDynamics Identity Provider migration for AppDynamics-managed SaaS Controller accounts

AppDynamics Global Identity Migration Experience - FAQ

Users that are part of our AppD IDP system will now begin seeing an SSO experience.

Re: Users that are part of our AppD IDP system will now begin seeing an SSO experience.

Re: FAQ – Changes to User Creation and Password Policy

Re: FAQ – Changes to User Creation and Password Policy

Re: Are there user management logs I can use to determine duplicated users, sign-up process status, last login-in date and activity?

Re: Login Failed for all users - licensed account