When and how should I clear my browser history to improve Community performance?
Occasionally, you may experience issues like the inability to log into the Community, being unable to view content, or similar kinds of issues.
We've noticed that these accessibility issues often coincide with a platform update in the Community. The fix? Try clearing the cache and cookies from your browser history.
In this article...
What issues might I resolve by clearing my browser's cache and cookies?
After the AppDynamics Community platform gets a software update, you may find your experience improves if you clear the cache and cookies from your browser history.
Some of the issues you may experience include:
- Login not working
- Not able to view content or areas of the community that require specific permission
How do I clear the cache and cookies on different browsers?
Still experiencing problems?
If you continue to see problems with your experience, please reach out to your Community Managers, @Ryan.Paredez or @Claudia.Landivar.