.Net agent connectivity issue

[Anonymous]

Hello,

I have installed .Net agent in our sandbox environment running Windows 7. We are seeing the data reporting from the machine agent however the application agent does not report. Any insight on how to troubleshoot this issue would be greatly appreciated.

Thank you in advance.

Sayed

[Venu Babu.Thangallapelli]

Hi Sayed,

To investigate this issue can you please provide us the below details.

1. What is the type (Asp.Net/Web Api etc.,) of the problematic application?
2. What is the .Net framework version being used to build the application?
3. What is name of the problematic application?
4. Upload the zip of complete DotNetAgent folder to the following location https://appdynamics.egnyte.com/ul/gIF974FJUN

Thanks,

Venu.

[Anonymous · Accepted solution]

Thank you for replying back. I was able to solve the problem. However, I found out that the issue was with the agent version.

[Raunak.Mohanty]

Thanks Sayed. Usually Agent version should not have any implications. From the sound of it seems like Agent was not able to hook into the .Net process.
Can you confirm which Agent version you were trying and to which version you upgraded to?
And does going back to older Agent version still causes an issues?

Thanks,
Raunak