Licensing (including Trial)

Resolved! Request to Extend the Trial

Hello All, I want to extend my free trial. Whom should I be contacting for help in regards to extending the trial license. Regards,Nawaz

Installing AppDynamics Browser Synthetic License

Hello, I need your assistance on the following questions: 1. If Appdynamics provides us with a synthetic license, how do we add the new synthetic license to the controller?2. Is it a new license.lic file, which I have to place in the controller home ...

Resolved! Database Agent license not released after stopping DB Agent & deleting folder

Hello,We are using AppDynamics Controller build 20.4.2-3673 Controller Time: 11:53:18AM [GMT+0000] 17/06/2020, we want to uninstall/Delete database agent from 5 servers, as per documentation, we have stopped jvm agent & deleted folder from that serve...

Resolved! What is the Term of Use of the content of the Controller Interface?

I don't know if TOU is the right term, but I took some screenshots of the Controller interface when we were using the AppDynamics tool for monitoring our machines. It has the machines' name, the various metrics related to the infrastructure, and som...

Resolved! No license found for account

Hi, I have a question. My controller is on-prem, my license is AppDynamics Lite. But when I start the java agent, there was an error in my log. It said 'Agent license request denied. Agent type: Java; Host: xuyxg; License Rule: Default; Reason:...

Resolved! Welcome mail not received

Hi,I have created new 15 day trial account. However i haven't received the welcome email.And i'm not able to create controller. Can any one please help me out in this?

Resolved! Unable to log into 15-day trial SaaS account on AppDynamics

Hi, I registered for the 15-day trial AppDynamics SaaS account, and have received the portal and other welcoming emails. My account is valid, because I can log in to https://accounts.appdynamics.com/ to view my subscriptions, but when I follow t...

How to retrieve the number of licenses by application

Initially, there was no license rule division by application or teams. There are many applications in a Controller, but now it is very difficult to count how many licenses each application consumes, especially when there are .net applications. So I w...

Resolved! Is it possible to store analytics data for more than 90 days?

Hi, I have a question regarding transaction analytics data storage. From the documentation: Transaction Analytics (on-prem)Instrument up to 1,000,000 business transaction events per 24-hour period (limited to 90 days of data storage) per license uni...

Resolved! Can I extend my free 15-day trial?

Hi @Ryan.Paredez , Thanks or helping out in receiving SaaS instance link. I would like to extend the same, which is due for today to expire today. I have tried the options through in website, But nothing notifies me that my free trial is extended. ...

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