Cisco AppDynamics Community

Jian.Zhang · ‎10-31-2023

My trial got finished and expired almost, I don't want to keep my account, could you guide me how to fully delete account and all related info ?

Even the controller GUI keeps showing 500 Internal Server Error and wasn't resolved till now.

Ryan.Paredez · ‎11-06-2023

Hello @Jian.Zhang,

I will reach out to the Accounts team and get this handled.
Do you want all your AppD Account Data deleted (this includes your Community account. Meaning you will not be able to sign back in here).

Please let me know.

Thanks,

Ryan, Cisco AppDynamics Community Manager

Found something helpful? Click the Accept as Solution button to help others find answers faster.

Liked something? Click the Thumbs Up button.

Check out Observabiity in Action

new deep dive videos weekly in the Knowledge Base.

Ryan.Paredez · ‎11-09-2023

Hello @Jian.Zhang,

Giving this a bump. I need more clarity from you on exactly what you want to be deleted.

Thanks,

Ryan, Cisco AppDynamics Community Manager

Found something helpful? Click the Accept as Solution button to help others find answers faster.

Liked something? Click the Thumbs Up button.

Check out Observabiity in Action

new deep dive videos weekly in the Knowledge Base.

Cansel.OZCAN · ‎11-11-2023

Hi Jian,

Is your controller SaaS or OnPrem?

Thanks

Cansel

Cisco AppDynamics Community

How to fully delete trial account ?