Cisco AppDynamics Community

Helen.Park · ‎10-20-2020

So I was able to see my trial license after it was fixed in this thread https://community.appdynamics.com/t5/Licensing-including-Trial/not-able-to-access-free-trail/m-p/414...

But now I am trying to launch the app and I'm getting a permissions error:

^ edited by @Ryan.Paredez to remove an image that had sensitive information. Please do not share images or URLs to your Controller URLs on community posts for security and privacy reasons.

Ryan.Paredez · ‎10-20-2020

Hi @Helen.Park,

We are looking into it. I will report back here when we know more.

Thanks,

Ryan, Cisco AppDynamics Community Manager

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Ryan.Paredez · ‎10-20-2020

Hi @Helen.Park,

The issue should be resolved now. Can you please try and login and perform the same actions that led to the error and see if it comes back.

This was a glitch on our site, if you experience this issue, please use the reach out via the "Contact us" button on the trial signup page.

(if the image is blurry, click on it to make it bigger)

Thanks,

Ryan, Cisco AppDynamics Community Manager

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Cisco AppDynamics Community

Got a "Permission Denied" error when trying to access my AppD Trial Account