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AppDynamics Team


Why do I get a "401 unauthorized" error when running Platform Admin Application commands in version 4.3?



bin/ show-platforms 

Command failed due to an error: Unauthorized 
API code 401 
Session expired. Please login and run the command again.  



From version 4.3, users will need to first login to the Platform Admin Application before issuing the desired commands.


The default username is admin and the password is the one give to you at the time of installation.


Example of setting the Platform Admin database password:


Screen Shot 2017-05-30 at 10.22.45 AM.png




How to login:


bin/ login --user-name=admin

Forgot admin password? How to reset:


bin/ reset-password --help
usage: reset-password [-h] [-u USER-NAME]

optional arguments:
  -h, --help             show this help message and exit
  -u USER-NAME, --user-name USER-NAME

                         The username whose password to reset. If not supplied, 'admin' is assumed.
And this will reset the password for the user to the default which is admin​.


Note: After resetting the password, the default username and password will be admin/admin. Immediately change the password to something more secure.


How to change password:


bin/ change-password --help 
usage: change-password [-h] --user-name USER-NAME [--password PASSWORD] [--new-password NEW-PASSWORD]



Once the user is successfully logged in, they can enter the desired command.

Version history
Last update:
‎09-14-2018 01:02 PM
Updated by:
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