Question
What is a Unique Mobile Users?
Answer
All users are counted by calendar month. One unique mobile user represents one installation of a mobile application instrumented with the AppDynamics iOS or Android SDK.
For example,
- If you install the same instrumented application on two devices, this counts as two unique mobile users.
- Similarly, if you install two different instrumented applications on the same device, that again counts as two unique mobile users.
- If you uninstall and install the same instrumented application multiple time, each install will be counted as a unique user.
- Any upgrade to an already installed and instrumented application will not be counted as unique user. But if you are upgrading an application from a version which never was instrumented with appdynamics mobile agent to a version which is instrumented, this upgrade will be counted as an unique user.
Some FAQs
We noticed the discripency in application's total registered unique user and AppDynamics monitored unique users
Appdynamics unique user is one installation of a mobile application instrumented with the AppDynamics iOS or Android SDK. It does not matters if the user have actually registered on the application or not.
Can we see how many "Monthly Unique Users" we have across our environments via the license page?
No, this is not present at the moment.
