cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Narendra.Chaluchalamala
AppDynamics Team

Problem:

The Java Machine Agent is not reporting metrics. The following error message is displayed in the Machine Agent logs:

[extension-scheduler-pool-1] 11 October 2017 08:54:03,625 ERROR RawCollectorUtil - 
Could not collect raw data
 com.fasterxml.jackson.databind.JsonMappingException: Unrecognized character escape ‘d’ (code 100)

at [Source: java.io.StringReader@5ae97f86; line: 159; column: 115453]
at [Source: java.io.StringReader@5ae97f86; line: 159; column: 115453] (through reference chain:
com.appdynamics.sim.agent.extensions.servers.model.newlinux.Process][“effectiveGroup”])


Solution:

Restart the machine agent with the following startup parameter:

-Dappdynamics.machine.agent.extensions.linux.newFrameworkEnabled=false


Example
java -Dappdynamics.machine.agent.extensions.linux.newFrameworkEnabled=false -jar machineagent.jar

Version history
Last update:
‎05-08-2020 10:59 PM
Updated by:
On-Demand Webinar
Discover new Splunk integrations and AI innovations for Cisco AppDynamics.


Register Now!

Observe and Explore
Dive into our Community Blog for the Latest Insights and Updates!


Read the blog here