This article guides you through how to troubleshoot two types of AppDynamics for SAP issues:
1. Check if the monitored system is running and available to be logged into. If it’s not, contact your SAP Basis team.
You may need to work with your SAP Basis team to verify this. If the monitored system is not running and/or logging in is not possible, the system may be down.
2. If the ABAP agent causes the system dump, deactivate the integration (/DVD/APPD_CUST).
Execute the /DVD/APPD_CUST
transaction to open the AppDynamics settings screen.
Please don't change any other settings. Only if the ABAP Agent itself is causing system dumps can you deactivate the integration using the steps below:
3. Check the HTTP SDK Proxy status (transaction /DVD/APPD_STATUS) and take the proper action to remedy.
Execute the /DVD/APPD_STATUS
transaction to open the AppDynamics SDK status screen. From here, you can:
1. Check Insights integration (transaction /DVD/APPD_CC)
Execute the /DVD/APPD_CC
transaction to open the “Select Insights KPI for AppDynamics” screen. Here you can verify that the “Enable AppDynamics Insights connector” box is checked. If it’s not, enter edit mode by clicking the “Display <-> Change” button in the menu bar and enable it. Ensure you save the changes and check if the metrics start replicating from “Insights KPIs.”