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How do I resolve an error when installing events-service on Windows OS?

How do I diagnose and troubleshoot an error while installing the events service on Windows OS using the following command?

D:\events-service>bin\events-service.exe service-install -p conf\ --auto-start --log-verbose


Table of Contents

  • Symptoms
  • Diagnosis
  • Solution



You might encounter the following error while trying to install the events-service on Windows OS:

[2017-02-08T11:04:35,378+04:00] HV000001: Hibernate Validator 5.0.2.Final 
java.lang.RuntimeException: CreateProcessW() failed, error: 740 
at com.zaxxer.nuprocess.NuProcessBuilder.start( 
at com.appdynamics.common.executor.command.SubProcessManager.execute(Sub 
at com.appdynamics.common.executor.command.SubProcessManager.execute(Sub 
at com.appdynamics.common.executor.CommandExecutor.execute(CommandExecut 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) 
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) 
at java.lang.reflect.Method.invoke(Unknown Source) 
at com.appdynamics.common.executor.standalone.ProxyMain.callActualMain(P 
at com.appdynamics.common.executor.standalone.ProxyMain.main(ProxyMain.j 



The issue occurred because the install command was run without using the Administrator Privilege. To resolve the issue, you'll need to start the command prompt as an administrator.


Solution: Start a command prompt as an administrator

To start a command prompt as an administrator:

  1. Click Start >All Programs, then click Accessories.

  2. Right-click Command prompt, and then click Run as administrator.

  3. Run the events-service install command. The installation will then succeed.
Version history
Last update:
‎04-30-2021 07:27 PM
Updated by:
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