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What are the recommended considerations and steps for patching nodes in Events Service? This article provides recommendations on how to safely patch an Events Service node. It includes an example in which you must effectively stop a node for an exte...
The Events Service port 9200 is disabled by default. This port is used for debugging purposes and will need to be turned on while troubleshooting. Note: After the debugging session is done, remember to disable the property and restart the Events ...
Overview Within the Enterprise Console, there are distinct concepts of a Controller and a host. You can execute “add host” and “remove host” jobs from the Enterprise Console. The typical “add host” job operations are: Register the host.Install j...
In Controller release 4.5.13, we’ll roll out a dedicated home page for Application Analytics. The new Analytics Home page gives you a holistic view of your Analytics data, consolidating data from backend to end-user sessions in one, out-of-the-box s...
When planning an Events Service backup using the built-in snapshots functionality, you may have to calculate how much space is needed for the allocation of storage space. The most accurate and easiest way I have found to check the expected size of an...
Problem: Discovery of the Events Service node using Enterprise Console (EC) fails. Upon checking the EC logs, we see the below error: Events Service discovery failed. Failure occurred at stage: Enable transient allocations on masters Error message: ...
Purpose For demo purposes when the customer wants to install everything (i.e. Enterprise Console, Controller, Events service and EUM ) on the same node, the steps below can be used to install the Events Service on the same node as Enterprise Console...
Issue This issue is happening when the host's /tmp directory is noexec and the Events Service is not starting, throwing the following error: [2018-07-13T14:18:55,672+02:00] [ERROR] [main] [c.a.common.framework.AbstractApp] Severe error occurred ...
We complete the actual data purge by deleting entire indices once all records have expired. For example, an index will rollover either when the average shard size breaches a threshold or when the age of the index exceeds the data retention period fo...
How do I resolve this error: "ERROR: java.security.AccessControlException: access denied while starting events service" Events Service stack trace error during start-up While starting, the Events Service fails to start up due to following stack tr...
Table of Contents Description Requirements Reason Overview Steps Description This article walks through how to add required edits toevents-service.vmoptions if you are using the Enterprise Console Discovery process. This is a temporary workaround ...
Business iQ - Events Service Deep Dive Session [Air-Date April 4, 2018] Run Time: 60 minutes. @Mayuresh.Kshirsagar leads a talk on events service and jumps into the details of why events service, typical events service deploy on-premise and SAAS. ...
Problem Sometimes the post-upgrade Events Service can fail with this error: "org.elasticsearch.indices.IndexClosedException: closed". The cause for this can be the indexes that are left closed, which will look like this: close default_c55c0f...
Getting following error while querying analytics events data using Analytics Events API: "statusCode": 415, "code": "Library.Exception", "message": "HTTP 415 Unsupported Media Type", "developerMessage": "javax.ws.rs.NotSupportedException: HTTP 41...
Once in a while, you may come across an instance where your events-service cluster gets stuck during startup and its health state doesn't change for a long time. There are many reasons for it, however one of the most likely reasons is a translog i...
If an Events Service cluster is stuck in a RED state and it's due to unassigned shards, you will need to identify the shards, determine the cause, and re-allocate them. “events-service-api-store / elasticsearch-singlenode-module” : { “healthy” : f...
When upgrading or installing the 4.4 version of the Events Service, use the Enterprise Console. Instructions for installation can be found here. Users who try to manually install the 4.4 Events Service without the Enterprise Console will see the f...
At this time, self-service help is not available on this topic. This article is no longer available because the topic requires further assistance from your AppD representative and/or Support.
While starting the Events Service as a standalone process, the following error can be seen in the log files: 1) Error injecting method, MasterNotDiscoveredException[null] at com.appdynamics.analytics.processor.elasticsearch.index.IndexManagementM...
Why does my Events Service installation fail to create a remote path? Symptoms The installation of the Events Service does not complete and fails with the following command line error: Events Service installation failed. Task: Copying JRE to the ...
Now, these users will only need to sign in to AppDynamics once. As they navigate from one to another of their authorized AppDynamics products and services, they will not be asked for their password again.
NOTE | This change does not affect current Controller local, SAML, and LDAP users, who can continue to sign in as they always have, without disrupting their access.
Though this feature is currently only available for users added since v21.11, the ability to convert an existing (pre-v21.11) user account to the new SSO-enabled AppDynamics managed user identity is planned for later in 2022. Be on the lookout for an announcement describing this conversion in the future.
AppDynamics IDP users can use the following steps to view and navigate to their AppDynamics products and services:
|
The password field appears once you enter the username and click next. It may either appear on the same screen, or once you are redirected to your “global” sign-in page.
You need to enter your username twice when first signing in due to our use of a global identity provider.
TIPS | Use the “Remember me” functions to further streamline all your future logins.
Alternatively, sign in to your personal profile page first. It will show you everything you have access to and provide direct access links.
We are working on a migration to AppD IDP user capability that will upgrade your existing Controller account to AppD IDP. It is on the roadmap for later this year.
You can expect successful authentications when an AppD IDP account is used for a service account AppD IDP authentication on a Controller. The service account can be authenticated without the SSO flow.
That said, we recommend that customers move to our OAUTH-based API clients for this process , wherever possible, to improve security. See the documentation for this feature here.
AppD IDP stands for “AppDynamics Identity Provider”. Until now, each Controller has served as its own identity provider. From this point forward, we are moving that function to the AppD IDP, a global AppDynamics Identity Provider.
If you have chosen SAML or LDAP as your authentication provider in the Controller tenant authentication provider settings tab, then you are not using the new AppD IDP for user identity management, but instead are using your own provider. If your Controller tenant has “AppDynamics” selected in the Controller tenant authentication provider tab, then users created since v21.11 are using the AppD IDP for user identity management.
If your account was created between now and v21.11, and your email address is your username, then you are an AppDynamics Identity Provider user.
You can confirm this by logging into your personal profile at https://accounts.appdynamics.com/personal-profile. If the Assigned Controller Tenants sections lists the Controllers you use, you are an AppDynamics Identity Provider user.
Legacy local AppDynamics user accounts are those created before v.21.11 that do not use email as their username.
NOTE | As with Controller based SAML and LDAP users, current pre-v21.11 legacy local users can continue to sign in as they always have, without a disruption to their access.
Yes! This is like any other AppDIDP-managed user except that when they sign in, they will be redirected to the customer IDP. Just add the user using their email address to the Controller account.
The user must be added from the Controller users page, using their email address. If a user’s email exists in the AppD IDP, that account will be used for SSO features.
NOTE | Users cannot be given access to a Controller tenant from the Accounts Management Portal at this time.
You may find the following AppDynamics Documentation resources useful:
Also related to this topic are the following Knowledge Base articles:
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