How do I create a HAR File to troubleshoot web download issues?

[Joe.Catera]

To troubleshoot complex issues in web downloads, it can be helpful to have the download process tracked in an HTTP Archive (HAR) file, an archival format for recording HTTP transactions using a browser.

The workflow for creating a HAR file differs for each browser. This Google App outlines the ways to generate HAR files in different browsers: https://toolbox.googleapps.com/apps/har_analyzer/

Last Updated: 11/9/18

[Aby.Thomas]

This is on-prem setup not cloud

[Aby.Thomas]

I don't have an attach option on this so I will email the har file

[Joe.Catera]

@Aby.Thomas , I'm not sure I understand your question. The HAR file is generated from a browser, so it doesn't matter if you're using a SaaS or on-prem deployment of the our product, but perhaps I'm misunderstanding what you're asking.

[Ryan.Paredez]

Hi @Aby.Thomas - did @Joe.Catera help you out?