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On Demand Reports - Hardware Utilization Report

Voyager

On Demand Reports - Hardware Utilization Report

Hello Team,

 

We generated On Demand Reports - Hardware Utilization Report for a month and observed a column Named "Avail %" just wanted to confirm if it is the Agent Availability % its getting displayed ini report.

 

Attaching the report as well

 

Please suggest.

 

Rergards,

Arun

On Demand Reports - Hardware Utilization Report
1 REPLY
Employee

Re: On Demand Reports - Hardware Utilization Report

Confirmed: this is Agent Availability.

Regards,

Brian Wheeldon, Solution Engineer, NYC







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