Not a customer? Click the 'Start a free trial' link to begin a 30-day SaaS trial of our product and to join our community.
Existing Cisco AppDynamics customers should click the 'Sign In' button to authenticate to access the community
01-18-2018 11:36 AM
I have an issue with some missing Hardware Resources metrics.
Step 1.- Machine Agent is up and running. Also /HardwareMonitor/linux-stat.sh
Step 2.- I validated below info:
JavaHardwareMonitor is <enabled>false</enabled> and HardwareMonitor <enabled>true</enabled>
Step 3.- I checked the logs and didn't see any ERROR message
The Issue:
Missing metrics from Metric Browser:
...|Hardware Resources|CPU|User - missing
...|Hardware Resources|CPU|System - missing
...|Hardware Resources|CPU|IOWait - missing
and below metrics are reporting fine:
...|Hardware Resources|CPU|%Busy - OK
...|Hardware Resources|CPU|%Idle - OK
Does someone knows about this issue?
Solved! Go to Solution.
01-22-2018 12:45 AM
Hi Juan,
Can we have the machine agent log in debug mode.
Steps to enable debug mode
Goto <machineagent-install-dir>/conf/logging/log4j.xml and change level value to debug from info as show below
Look for
<logger name="com.singularity" additivity="false">
<level value="info"/>
<appender-ref ref="FileAppender"/>
</logger>
and change info to debug as show below
<logger name="com.singularity" additivity="false">
<level value="debug"/>
<appender-ref ref="FileAppender"/>
</logger>
run it for 10 - 15 min and attach the logs
Thanks,
Atyuha
01-22-2018 09:57 AM
I just found that below metrics are provided when the Server Visibility is enabled on Machine Agent and must have a Server Visibility license.
...|Hardware Resources|CPU|User - missing
...|Hardware Resources|CPU|System - missing
...|Hardware Resources|CPU|IOWait - missing
User | Count |
---|---|
3 | |
2 | |
2 | |
1 | |
1 | |
1 |
Thank you! Your submission has been received!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form