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07-18-2023 06:31 AM
Hello everyone,
Please we are trying to monitor a database but everytime we run the querry we get the error
an error occured while fetching data the agent did not respond after 70 seconds
Has anyone had this issue before and how did you solve it
07-18-2023 07:13 AM
Hi, add an additional startup parameter to the DB Agent
-Ddbagent.custommetric.query.timeout.seconds=120
Increase timeout to what is required for your complex queries
Ciao
07-18-2023 07:20 AM
Thanks i would try it
07-18-2023 07:34 AM
After increasing it do we need to restart a service or anything
07-18-2023 07:37 AM
07-18-2023 07:45 AM - edited 07-18-2023 07:51 AM
Tried this but still got the same error
even after increasing the timeout and restarting DB collector services
07-18-2023 08:21 AM - edited 07-18-2023 08:21 AM
Can you share your full startup parameters for the service including the additional settings you just added? Just hide any sensitive info
07-18-2023 01:53 PM
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