Not a customer? Click the 'Start a free trial' link to begin a 30-day SaaS trial of our product and to join our community.
Existing Cisco AppDynamics customers should click the 'Sign In' button to authenticate to access the community
10-09-2018 12:47 PM - last edited on 05-11-2020 02:09 PM by Ryan.Paredez
Hi,
I am trying to connect to an IBM Data Power server using the Appdynamics extension. However, I am getting an authentication failure when trying to connect to DP. The reason for the failure is that the request originating from the AppDyanmics monitor does not have a certificate in it. I tried finding any documentation regarding SSL set up for Data power monitors but unable to find any.
Can someone please guide me on how this can be configured?
Thanks.
10-09-2018 01:04 PM
Thanks for posting the query on the AppDynamics Community.
We are unable to locate the extension (IBM Data Power) you are referring to in the list of extensions listed in AppDynamics Exchange. To investigate further, request you to share exact name of the AppDynamics extension that you are using.
10-09-2018 01:25 PM
Here is the link for the extension which I am using:
https://www.appdynamics.com/community/exchange/extension/datapower-monitoring-extension/
10-09-2018 02:16 PM
Hi Himanshu,
Please add the following fields to your config.yml file.
Under the server you are trying to monitor, add the following field for SSL.
servers: - uri: http://localhost:5550/service/mgmt/current displayName: server1 username: user password: welcome useSsl: true
sslTrustStorePath: "" # If not set, defaulted to machine-agent/conf/extensions-cacerts.jks. The prop "-Dappdynamics.extensions.truststore.path=/path/cacerts" takes precedence if set
sslTrustStorePassword: ""
sslTrustStoreEncryptedPassword: ""
Do let us know if you face any further issues.
Thanks,
Bhuvnesh
10-09-2018 02:29 PM
Hi Bhuvanesh,
What is s"slTrustStoreEncryptedPassword" ? Is it mandatory to add this parameter ?
Thanks and Regards,
Himanshu.
10-10-2018 11:46 AM
Hi,
I tried adding the parameters to the file, but it does not look like the certificate is getting picked up. Do we have a way to determine from the logs the certificate which is being sent across ?
Below is the snapshot of the config.yml file, not sure if there is something which I might be missing. Can you please check if this looks fine to you or if there are any changes which needs to be made?
#This will create it in specific Tier. Replace <TIER_NAME>
metricPrefix: Server|Component:XXX-XXX|Custom Metrics|DataPower
servers:
- uri: https://xxxxxxxxxxx:5550/service/mgmt/current
displayName: XX
username: XXXXX
password: XXXXXXX
useSsl: true
sslTrustStorePath: "/opt/certs/cert.jks"
sslTrustStorePassword: "XXXX"
domains:
- default
- XXXXXX
- Platform
useBulkApi: true
- uri: https://XXXXX:5550/service/mgmt/current
displayName: XX
username: XXXXX
password: XXXXXX
useSsl: true
sslTrustStorePath: "/opt/certs/cert.jks"
sslTrustStorePassword: "changeit"
domains:
- default
- XXXXX
- Platform
useBulkApi: true
# - uri: https://someotherhost:5550/service/mgmt/current
# displayName: server2
# username: user
# passwordEncrypted: C043Fag+LKEZM0AQTWPy2g==
# domainsRegex:
# - fin_domain.*
# - .*security.*
# useBulkApi: true
# number of concurrent tasks
numberOfThreads: 5
#encryptionKey: welcome
connection:
socketTimeout: 2000
connectTimeout: 2000
sslCertCheckEnabled: false
sslVerifyHostname: false
sslProtocols: ["TLSv1"]
10-10-2018 02:10 PM
Hi Himanshu,
Please file a support ticket and attach the /logs, /conf and the /monitors folder for us to further investigate this issue.
Thanks,
Bhuvnesh
05-10-2023 05:06 AM
i Went to ignore the cert.
05-16-2023 06:20 AM
Hi @Mina.Luka,
Given how old this thread is, you should try contacting AppD support.
Thanks,
Ryan, Cisco AppDynamics Community Manager
Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Check out Observabiity in Action
new deep dive videos weekly in the Knowledge Base.
User | Count |
---|---|
2 | |
1 | |
1 | |
1 | |
1 | |
1 |
Thank you! Your submission has been received!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form