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12-05-2018 07:48 AM - last edited on 05-28-2020 08:45 AM by Ryan.Paredez
Hi All,
I want to send reports in an interval of 15 minutes and with the content inside the email body instead of the PDF attachment.
Is there any way to do this?
Kindly assist.
Thanks in advance.
^ Edited by @Ryan.Paredez to improve the title and readability.
12-11-2018 11:22 AM - last edited on 05-28-2020 08:46 AM by Ryan.Paredez
05-28-2020 08:11 AM - last edited on 05-28-2020 08:46 AM by Ryan.Paredez
We wanted to raise a similar kind of request, but in our case we want to customize the mail body , when report was sent to user , mail body of report is empty. If the mail body contains some info like Application name/ server name or Health rules that are included in the report along with PDF then it will be looks informative . could you please suggest us on this .
05-28-2020 10:31 AM
Hi @ServiceNxt.BP,
It seems this has been requested in our Idea Exchange space in the community. You can find the Idea here: https://community.appdynamics.com/t5/Idea-Exchange/Customer-Dashboard-report-Format-PDF-version-is-o...
AppD Customers can view, vote and comment on Ideas in the Idea Exchange here: https://community.appdynamics.com/t5/Idea-Exchange/idb-p/ideas
Read the posting guidelines here https://community.appdynamics.com/t5/Knowledge-Base/Idea-Exchange-Submission-Guidelines/ta-p/38092
Thanks,
Ryan, Cisco AppDynamics Community Manager
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06-05-2020 04:11 PM - edited 06-09-2020 08:51 AM
Hi @ServiceNxt.BP,
I wanted to call some additional details out.
If the Idea I linked to in my reply above is a suggestion that you would like to see in the product, you should go vote on it (give it a thumbs up) and leave a comment on it sharing your use case or thoughts on how/why the feature would be helpful to you.
If that idea is not what you are looking for, you can create a new idea. Be sure to read the Idea Exchange guidelines first before posting.
https://community.appdynamics.com/t5/Knowledge-Base/Idea-Exchange-Submission-Guidelines/ta-p/38092
Thanks,
Ryan, Cisco AppDynamics Community Manager
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06-09-2020 01:11 AM
Hi
We found this idea (Can I send reports with the contents in the email body?) similar to our request. Could you please suggest us on do we need to raise it as new idea or the below will be done as part of this idea.
Our Requirement:
We wanted to raise a similar kind of request, but in our case we want to customize the mail body , when report was sent to user , mail body of report is empty. If the mail body contains some info like Application name/ server name or Health rules that are included in the report along with PDF then it will be informative . could you please suggest us on this .
Thanks in advance.
06-09-2020 11:50 AM
Hi @ServiceNxt.BP,
It is up to you on whether you that Idea Exchange posts meet your requirements. I would suggest replying to that Idea post and engage with the original poster.
If it turns out, what is being asked if different from what you want, then create a new Idea Exchange post. Review the Guidelines and leave as much information as you can to make the idea clear.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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06-10-2020 12:54 AM
Hi
Thank you for the suggestion.
We found the idea you suggested ( customer dashboard report format )is similar to our request. I have liked and commented the our requirement in this idea (customer dashboard report format ).
Our Requirement:
But in our case, the attachment is fine, but mail body should have some information about Application name/servers, health rules that are included in the report. So that user gets an idea of what is embedded in the report without opening it.
08-15-2023 06:52 PM
Hi Team,
Any update on this post\idea. I have similar request from our customer that "send reports in email body, but not as attachment".
Thanks,
Pavan Jadhav
08-16-2023 10:19 AM
Hi @Pavan.Jadhav,
You can see the Idea that was created here - https://community.appdynamics.com/t5/Idea-Exchange/Customer-Dashboard-report-Format-PDF-version-is-o...
There has been no movement on it. If your Idea is not quite the same, you may want to create a new Idea Exchange post. Up to you.
In the meantime, I can try and followup with the idea linked above if it's close enough to your needs.
Let me know.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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