Not a customer? Click the 'Start a free trial' link to begin a 30-day SaaS trial of our product and to join our community.
Existing Cisco AppDynamics customers should click the 'Sign In' button to authenticate to access the community
08-05-2024 05:30 AM
I already edit the controller-info.xml and put the javaagent.jar in the application, but the application doesn't show after i restart the services. Why this happen?
08-06-2024 01:33 AM
Hi @Josua.Panjaitan ,
From the error “Unable to get AppAgentConfigurationResponse from controller“ given, it is worth to double check the controller information in controller-info.xml . Was the the controller info set correct?
For example,
check whether the <controller-host>
, <account-name>
, <account-access-key>
are correct.
There are other possible causes as well for this error it is hard to tell from the error statement only. However, it’s possible to gain closure on what happens in the process by checking the agent log.
Hope this helps!
Regards,
Martina
08-12-2024 09:59 AM
Hi @Josua.Panjaitan,
Did the reply above help? If so, take a quick second to click the "Accept as Solution" button on the reply that helped. If not, reply to this thread and keep the conversation going.
Thanks,
Ryan, Cisco AppDynamics Community Manager
Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Check out Observabiity in Action
new deep dive videos weekly in the Knowledge Base.
User | Count |
---|---|
2 | |
1 | |
1 | |
1 | |
1 | |
1 |
Thank you! Your submission has been received!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form