cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to get AppAgentConfigurationResponse from controller

Josua.Panjaitan
Voyager

I already edit the controller-info.xml and put the javaagent.jar in the application, but the application doesn't show after i restart the services. Why this happen?

2 REPLIES 2

MARTINA.MELIANA
AppDynamics Team

Hi @Josua.Panjaitan ,

From the error “Unable to get AppAgentConfigurationResponse from controller“ given, it is worth to double check the controller information in controller-info.xml . Was the the controller info set correct?

For example,
check whether the <controller-host>, <account-name>, <account-access-key>   are correct.

There are other possible causes as well for this error it is hard to tell from the error statement only. However, it’s possible to gain closure on what happens in the process by checking the agent log.

Hope this helps!

Regards,

Martina

Ryan.Paredez
Community Manager

Hi @Josua.Panjaitan,

Did the reply above help? If so, take a quick second to click the "Accept as Solution" button on the reply that helped. If not, reply to this thread and keep the conversation going. 


Thanks,

Ryan, Cisco AppDynamics Community Manager




Found something helpful? Click the Accept as Solution button to help others find answers faster.

Liked something? Click the Thumbs Up button.



Check out Observabiity in Action

new deep dive videos weekly in the Knowledge Base.