cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Restoring configurations from a SAAS-Based Controller

Sikha.Singh
Voyager

We are using a SAAS based controller. If we needed to restore aspects of our configuration from yesterday, or from perhaps a week or month ago, what is the process for us to do that? Do you perform regular (and granular) backups on our behalf, or are we expected to download configurations ourselves? If so, what options are there that allow us to automate this? E.g. APIs, jobs etc

6 REPLIES 6

Ryan.Paredez
Community Manager

Hi @Sikha.Singh,

Here is what I found on Backup and restoring on our AppD Docs site: https://docs.appdynamics.com/appd/onprem/latest/en/plan-your-deployment/physical-machine-controller-...

 


Thanks,

Ryan, Cisco AppDynamics Community Manager




Found something helpful? Click the Accept as Solution button to help others find answers faster.

Liked something? Click the Thumbs Up button.



Check out Observabiity in Action

new deep dive videos weekly in the Knowledge Base.

Sikha.Singh
Voyager

Hi Ryan,

Is it applicable for SAAS Controller as well?

Thanks,

Sikha

 

Ryan.Paredez
Community Manager

Hi @Sikha.Singh,

Sorry about that. I missed that the doc was for On prem. This is all I was able to find: https://docs.appdynamics.com/appd/23.x/latest/en/extend-appdynamics/appdynamics-apis/controller-audi...

You can also try contacting AppD Support.  


Thanks,

Ryan, Cisco AppDynamics Community Manager




Found something helpful? Click the Accept as Solution button to help others find answers faster.

Liked something? Click the Thumbs Up button.



Check out Observabiity in Action

new deep dive videos weekly in the Knowledge Base.

Hi Ryan,

Thanks for your support.

I have already contacted AppD Support Team and they only asked me to check here.

Thanks,

Sikha

Ryan.Paredez
Community Manager

Hi @Sikha.Singh,

 I just had a read of the ticket. They shared some documentation and I see if what you were looking for was not there, then they suggested you submit this as a feature request, which you can do here: https://community.appdynamics.com/t5/Idea-Exchange/idb-p/ideas

 


Thanks,

Ryan, Cisco AppDynamics Community Manager




Found something helpful? Click the Accept as Solution button to help others find answers faster.

Liked something? Click the Thumbs Up button.



Check out Observabiity in Action

new deep dive videos weekly in the Knowledge Base.

Cansel.OZCAN
Architect
Hi Sikka,
SaaS platform serving as a multitenant controller it is really hard to manage this kind operation if you dont have any real technical issue.

So you can kindly ask this to support team or your account manager with a support ticket. Based my older experience it is not impossible but it can charge additional cost for you just because professional service.

Thanks
Cansel