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07-26-2022 03:44 AM
How do I integrate AppDynamics with ServiceNow without using any plugin. Can I integrate AppDynamics with ServiceNow using custom rest API and how?
07-27-2022 09:57 AM
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Ryan, Cisco AppDynamics Community Manager
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01-04-2023 03:10 AM
If the integration with Servicenow and appdynamics API is complete, can you share sample api queries?
01-05-2023 02:22 AM
@Haluk Yaşar.Erol Our integration with ServiceNow is at 2 levels:
01-05-2023 02:49 AM - edited 01-05-2023 02:50 AM
hi @Shubhankar.Yash Thanks!!!!
Really thank you!
I worked hard on the integration of service now, but there were points where I couldn't progress because there was no event manager.
I would like to summarize the integration that I want to do and request your information and support about it.
To give an example, based on the application, the response time and call min of the BTs for the last 1 month;
Critical = CPM >10 AVG >3ms
Minor= CPM >10 AVG 1 - 3ms, CPM >1 avg >5ms
Warning = CPM 1-10 Avg 1-5ms
I want to report monthly as I wrote above and forward the results to the software teams as an incident.
I'm not a programmer, I don't know some things I don't understand, so I'm sorry. I'm trying to develop in Python. I created the appagent list myself with python. I'll try to do this in python as well.
I look forward to your thoughts and support.
01-05-2023 09:27 AM
@Haluk Yaşar.Erol AppDynamics allows you to set alerts for warning & critical conditions using the "Health Rules" feature in the "Alert & Respond" section. Unfortunately, we don't have any "minor" bucket and so, you would only have warning & critical.
AppDynamics also has a "Dashboards & Reports" section which will enable you to send monthly reports to the relevant team.
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