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Getting error in analytics agent part of SAP ABAP Status logs

Abhiram.Sahoo
Voyager

Hello all,

We are getting error in analytics agent part of SAP ABAP Status logs as given below.

- Analytics agent connection:
> ERROR: connection check failed:
> Ping: 1 ms
> HTTP response ended with error: HTTP communication failed (code 411: Connect to eutehtas001:9090 failed: NIECONN_REFUSED(-10))
> HTTP server ******* (URI '/_ping') responded with status code 404 (Connection Refused)
> Analytics Agent was not reached by server *********_EHT_11V1http://**********:9090. Is it running?

Can anyone tell me why this error is occurring?

Regards,
Abhiram

4 REPLIES 4

Noopur.Tibdiwal
AppDynamics Team

@Abhiram.Sahoo : Test your Event Service End Point connectivity on SAP Agent machine

curl http(s)://<ES URL>:<Port Number>/_ping

Expected Response : pong

Hello Noopur,

Thank for your response. We tried the https://fra-ana-api.saas.appdynamics.com:443/_ping and it responded back pong as you suggested.
So is it sill fine if we get posted error in logs?

BR,
Abhiram

Ryan.Paredez
Community Manager

Hi @Abhiram.Sahoo,

At this time, I was told its best to reach out to AppD Support for more help.

 


Thanks,

Ryan, Cisco AppDynamics Community Manager




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Solution: Please check if analytics is enabled from Machine agent: <APPDYNAMICS_HOME>/<Machine_Agent>/monitors/analytics-agent/monitor.xml

<enabled>true</enabled>

Thanks.