I just received a mail stating, past June 14 we won't be even able to view the past support tickets. I see it as a blocker for learning. Because whenever I face an issue, I refer to the past tickets and learn from that before actually creating a tic...
Dear Regina,I am more interested in closed cases. Let me explain my view. For eg. I get an issue with JAVA agent working with some different application which is rarely used by customers around the world. And such case was already experienced by some...