Cisco AppDynamics Community

Radhika.Bhatia · 04-20-2021

Hi,I want to raise tickets in ServiceNow using the HTTP request template in AppDynamics.Do we need any additional licenses on any of the platforms?Thank you.

Radhika.Bhatia · 07-18-2023

Hi @Ioan.Cozma,We did not need to install these packages.All you need is to create a user in ServiceNow for AppDynamics with admin rights. You can then create an HTTP template with the correct serviceNow URL and this user credentials.You will also ne...

Radhika.Bhatia · 11-10-2022

Hi Scott,Yes, we were successfully able to raise ServiceNow incidents using HTTP Request templates.

Radhika.Bhatia · 11-10-2022

Hi @Michael.Chan, We have a similar requirement at our end. Were you able to get it done?

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