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Introducing our latest AppDynamics University courses for Developers - DEV310   In this article: Overview of DEV310 course series What you'll learn Who is this course for? Prerequisites Topics   DEV310 - Developers: AppDynamics for Release Comparison and Validation Instructor-Led Training: 6 topics and 4 Labs AppDynamics’ full-stack range of metrics, from application transactions down to the operating system, is a powerful tool when applied to application release comparison and validation. Application developers use AppDynamics to discover code-level issues, underlying application problems and provide support for teams who configure AppDynamics to monitor application performance.    This course will teach developers how to drill down to the code and data underlying application processes including backends and 3rd party services with AppDynamics. You’ll also learn how to identify the metrics that map to specific application code segments and how to extend the reach of AppDynamics monitoring through configuring custom metrics, data collection and instrumentation.   To view and register for this new series, check out AppDynamics University and search for the code Dev310.   What you’ll learn How to use AppDynamics for release comparison and validation by: Using dashboards to identify differences in application release performance. Employing business transaction snapshots to discover root causes of application problems. Using the Metric Browser to identify metrics related to any monitoring source. Defining custom metrics through added instrumentation. Configuring custom data collection to enrich transaction data for analysis. Instrumenting Java methods and service calls to generate custom metrics.   Who is this course for? This course is designed for application developers and QA teams tasked with troubleshooting their application code, and supporting teams who configure AppDynamics to monitor application performance . The course focuses on core AppDynamics concepts and skills developers should apply to release comparison and validation within the software development lifecycle.   Prerequisites Required: None Recommended:  Self-paced topics APM Discover How AppDynamics and APM Can Help You Explore How AppDynamics Monitoring Works Explore Business Transactions Use Transaction Snapshots to Troubleshoot Application Issues Analyze Metrics in the Metric Browser Data Collectors - Types and Uses for APM   Analytics What Is Business iQ? Analytics Data Essentials Configure Custom Data Collection for Analytics   Topics - AppDynamics for Release Comparison and Validation Topic 1 - Release Comparison Overview    Topic 2 - Business Transactions and Snapshots Topic 3 - Using Standard and Custom Metrics Topic 4 - Configuring Data Collectors Topic 5 - Adding Information Points Topic 6 - Adding Service Endpoints   ... View more

  In this article: New developer and SAP instructor-led classes New Account Management Portal self-paced topics Multi-language subtitles for self-paced library Name refresh for self-paced topics   New developer and SAP instructor-led classes DEV310 - Developers: AppDynamics for Release Comparison and Validation For more information on this series, please check out this announcement.   SAP210 - AppDynamics Essentials for SAP This new 2-day course is designed for customers who use SAP and want to use AppDynamics to proactively monitor their SAP system.    This course introduces how AppDynamics provides comprehensive SAP monitoring, with an overview of both out-of-the-box functionality as well custom instrumentation to suit business needs. It provides a solid foundation to ensure that you are familiar with the key features and organization of the AppDynamics platform and how it maps to your SAP landscape. You will learn to use the monitoring and troubleshooting tools in AppDynamics to Simplify Visibility : View your application, including SAP and non-SAP systems, and understand the health of your application at-a-glance. Optimize Performance: Maximize application performance and minimize downtime for your end users. Monitor Business Scenarios: Map performance data to your business and use business intelligence dashboards to visualize performance metrics and alerts.   New Account Management Portal self-paced topics The Account Management Portal is more important to AppDynamics administrators than ever. Check out these two new self-paced topics in AppDynamics University . Account Management Portal: User Management (7 min) Account Management Portal: License Management (9 min)   Multi-language subtitles for self-paced library All topics in our self-paced content library have been updated to include subtitles in multiple languages. Users will be able to select from subtitles in English, French, Japanese, Spanish, or Portuguese.   How do I use the subtitle feature? T o turn subtitles on/off, click the CC button in the control bar at the bottom of the player. To select a language, click the arrow to the right of the CC button and select the language you wish to see subtitles displayed in.   Name refresh for self-paced topics We continue to add new topics to our self-paced library and update existing content to keep it fresh and relevant for our learners. As our Library has grown, we have seen a need for more descriptive titles.   In order to distinguish topics covering similar features, and to better relate the topic focus at-a-glance, we have modified the titles of some existing topics. See the old > new title mapping in this table:   FORMER TOPIC TITLE NEW TOPIC TITLE Introduction to AppDynamics & APM Discover how AppDynamics and APM can help you Enterprise Topology & AppDynamics Explore how AppDynamics Monitoring works The Application Dashboard Tour the Application Dashboard Metrics and the Metric Browser Analyze Metrics in the Metrics Browser Baselines Apply and Configure Baselines Troubleshooting Node-Level Issues Work with Node Level Dashboards Errors Handle and Configure Errors Health Rules Explore and Create Health Rules Events View & Explore Events Business Transactions Explore Business Transactions Transaction Snapshots Use Transaction Snapshots to Troubleshoot Application Issues Business Transaction Management Manage Business Transactions Transaction & Backend Detection Detect a Custom Backend Live Preview Create a Business Transaction with Live Preview Service Endpoints Create and Use Service Endpoints Information Points Create and Use Information Points Diagnostic Sessions Three Ways to Begin Diagnostic Sessions Development Level Monitoring Use Development Level Monitoring JMX Visibility Monitor and Customize JMX Metrics Policies, Actions, and Runbook Automation Trigger Actions Using Policies Virtual War Room Create and Manage a Virtual War Room MVC/WebAPI Transactions - .NET only Naming MVC and WebAPI Transactions for .NET Data Collectors Data Collectors - Types and Uses for APM Reports Run and Schedule Reports Over-synchronization Troubleshooting Over-synchronization Issues Resource Misuse Troubleshooting Resource Misuse Issues Memory Management BROKEN INTO TWO TOPICS: Diagnose Memory Leaks with Automatic Leak Detection (ALD) Diagnose Memory Leaks with Object Instance Tracking (OIT) Scopes (Topic removed)     The new topic names will not affect your enrollment or completion status for the content. ... View more

What do I need to know about Private instructor-led training and Training Units?   Scheduling Private Instructor-Led Training We offer private instructor-led training for groups of up to 12 participants to help your organization kick-start a new project or enable new teams quickly.     Private instructor-led training is included in the Multi-user subscription featuring private delivery (virtual or onsite) of each class in our instructor-led catalog no more than once a year for the named users on the voucher.    To learn more and request private training, please visit our Private Training page.    Training Units Though no longer available for purchase, you can still redeem unspent Training Units (TUs).  If you have questions about how to spend your existing TU balance, please email education@appdynamics.com and include your voucher number, if you have it. ... View more

How do I locate courses and view the calendar in AppDynamics University?   Locating a Course or a Learning Plan To locate University courses and learning plans, first sign in to AppDynamics University .  To search the entire University catalog, type a search term into the bar at the top of the page (1).   My Dashboard shows you courses and learning plans in which you’re currently enrolled. To locate courses within a specific catalog (such as My Enrollments), type a search term into the bar above the course cards (2). Use the Filters (3) to narrow your search by Enrollment Status, Type, language, and Product Area, and the sort (4) to re-sort your search results. To browse for courses and learning plans, click the menu in the upper-left corner and select My Catalog . My Catalog is organized into product and role-based learning plans, virtual instructor-led courses and self-paced courses. You can use the search and filter to narrow the results.    Viewing a Calendar of Instructor-led Courses  Navigate to AppDynamics University .  If you are not signed in, click the Cards drop down and select Calendar .   If you are signed in, click the menu in the upper-left corner and select Public Instructor-Led Training Schedule . ... View more

How do I register for and sign in to AppDynamics University?   Users do not need to register for AppDynamics University. Instead, their Company Admin must add them to the company’s Account Management Portal.   Once you have been added by your Company Admin, you will receive an activation email from AppDynamics. Follow the instructions in the email to activate your account, then you can log in to AppDynamics University .    Once you have logged in, be sure to set your preferred time zone and date format.  See How to update your time zone in AppDynamics University .    All AppDynamics users have access to University’s Standard Self-Paced content, so you can start learning in AppDynamics University immediately after you have activated your AppDynamics account.   If your company has purchased an upgraded subscription, Your Company Admin may assign you to the upgraded subscription. Users who are assigned to an upgraded subscription will receive a welcome email with more information. You must first activate your AppDynamics account before your Company Admin can assign you to an upgraded subscription.   If you do not have an AppDynamics account, please contact your Company Admin.  Company Admins can find information on user management here , and information on voucher management for purchased University subscriptions here .  ... View more

What are the differences between the University Subscriptions?     Standard Premium Multi-user Best for A quick scope of the AppDynamics platform for everyone. Perfect for individual contributors or small teams.  Ideal for larger in-house teams. Standard e-learning library 125+ Courses x x x Premium e-learning library   x x Public instructor-led courses   x x Private instructor-led courses     x 32 hours of training labs per month per user   x x Certification exam vouchers   2 per subscription 24 per subscription Number of interchangeable users Unlimited users /month 1 user per subscription 12 users per subscription   Enterprise Subscriptions  Enterprise University subscriptions are no longer available for purchase. Customers who have active Enterprise University subscriptions will still have unlimited access to premium self-paced courses and the 50 Premium University seats until the subscription expiration date. ... View more

How can I view and modify assigned users in AppDynamics University?   You can assign users to a Premium University or Multi-User University voucher seat in the Account Management Portal’s Resources page ( http://accounts.appdynamics.com/resources ).    Learn how to manage all your Account Management Portal Resources here .   To view which users are assigned to your purchased University subscription(s):  Navigate to accounts.appdynamics.com/resources and scroll down to the Education section You will see a list of all the AppDynamics Education products available in your organization. For the desired voucher, select the link showing the number of user seats activated.   The list of assigned users appears. To assign users to a Premium University subscription : Click Assign Users . Enter the user’s email address. Click Save .   Note that you can only assign voucher seats to users who have activated their AppDynamics account. After you add each user, they will receive a Welcome email explaining how to get started with AppDynamics University .   What does the users’ status mean?  The Status indicates whether the user has activated their AppDynamics account. Only users with an “Active” status can be assigned to University voucher seats.    Standard and/or Enterprise University Subscriptions Standard and Enterprise University are automatically assigned to users of your organization once a Company Admin adds them to the account.    After being added to the account, users will receive an email directing them to activate their account.  Users must activate their account in order to log in AppDynamics University , then they can access the courses included with their subscription.   Enterprise University subscriptions are no longer available for purchase as of the end of the calendar year 2020. Customers who have active Enterprise University subscriptions will still have unlimited access to premium self-paced courses and the 50 Premium University seats until the subscription expiration date.  ... View more

How do I view my University subscription level?   You can check your University subscription access in the Account Management Portal at My Profile , in the Assigned Resources section. All AppDynamics customers have access to a Standard University subscription.   To request access to a Premium or Multi-user Education subscription, please contact your Company Admin.  Navigate to https://accounts.appdynamics.com/personal-summary. Select your name in the upper-right corner and select Profile from the menu. Locate your assigned subscription under Assigned Resources .   Look for your University Subscription under Personal Summary > Assigned Resources   ... View more

What do I need to know about navigating AppDynamics University?   This article answers frequently asked questions about the different training options available in University, how to find them, how to enroll in them, and how to get help if you have a problem.   In this article: What different types of learning activities can I enroll in? How can I find courses in University? Can I see a Calendar of courses? How do I enroll in courses? How do I request hands-on lab access? How do I schedule private instructor-led training? How do I use training units? If I finish a course, can I take it again? What if I encounter issues while navigating University?   What different types of learning activities can I enroll in? Depending on your subscription type, there are a variety of learning activities you can enroll in: Learning Plans by Product: Collections of all the University content related to an AppDynamics product or feature.  Learning Plans by Role:  Recommended learning to support you in performing the duties associated with your role. Earn Credly badges for completing certain role-based learning plans. Read more here. Self-paced Courses: Our extensive self-paced library offers simulation-based interactive short topics covering introductory to advanced AppDynamics concepts and techniques. Virtual Instructor-led Courses: Scheduled classes led by a live instructor in a virtual setting walk you through critical AppDynamics concepts and techniques,  with plenty of time to practice in a live lab environment.  Certification Exams: Achieve formal recognition that you have demonstrated knowledge and proficiency to perform specific jobs or tasks related to AppDynamics. See How to register for and access AppDynamics certification exams for more information.   How can I find courses in University? Can I see a Calendar of courses?  See Locating Courses and Viewing the Calendar in AppDynamics University .   How do I enroll in courses?   Once you’ve activated your AppDynamics account you can log in to University here . If you have a Standard University or Enterprise University subscription, you can enroll in any of our standard self-paced courses. To sign up for a self-paced course, simply click on the course card, then click Enroll . If you have a Premium University or Multi-user subscription, you have access to both premium self-paced courses and public instructor-led courses. To register for an instructor-led course, click on the course card, select a session at a time that best suits you, then click Enroll .  Enterprise University subscriptions are no longer available for purchase as of the end of the calendar year 2020. Customers who have active Enterprise University subscriptions will still have access to standard and premium self-paced courses until the subscription expiration date.    How do I request hands-on lab access? Premium University or Multi-user subscribers have access to labs for up to 32 hours/month. To request a lab, log in to AppDynamics University and enroll in the course “On-Demand Lab Environment”. University will send an email request for your lab environment to the AppDynamics Education team.    Once your lab has been set up, you will receive an email from education@appdynamics.com with your lab details and login instructions.   How do I schedule private instructor-led training? How do I use training units? See Private Instructor-Led Training and Training Units .   If I finish a course, can I take it again? Yes. You can enroll in self-paced courses as many times as you’d like. If you have an AppDynamics Premium University or Multi-user subscription, you can enroll in public instructor-led courses as often as you need.   What if I encounter issues while navigating University?    If you have any issues accessing the courses you need, email education@appdynamics.com . ... View more