Discussion Feed

Hi Team, This is just an observation. I have been observing a quite a few anomalies with build 4.5.1.30280 upgrade (prior was running build 4.4.x.xxxx). Particularly with Google Chrome (v69) browser, refuses to render full data . For example under Business transactions tab, or events tab, and few others, there are no transactions (data) to be seen . (Empty)!  Didn't observe any issues with Edge ver 42.17134.1.0, IE ver 11.285, Firefox 62 this far       ... View more

Hi Team, Where can I access SaaS based Controller Log files? Reason: I have a SaaS Controller ver 4.4.3.20084 deployed to a client. We are having issues where couple of Java agents is not able to connect to controller, due to various proxy/firewall rules preventing the connection. From a trouble shooting point of view, like to find out if the controller received any agentconnection attempts. Many Thanks Adrian ... View more

Hi Team, I am needing help from license and pricing model experts.  We have a client that we are trying to provide a license pricing model that will meet their strict budget restriction and still provide adequate monitoring visibility. At a later stage this can be scaled up. At this stage we want to find out what are the license options that AppDy can issue, before we approach the channel partner with specifics and quotes.   They have 4 agents deployed but wanting to find out a few license model options before figuring out how many more they need. Q1:  Can a single agent (java) be configured to turn on and off at certain times of the day rather than continuosly be monitoring ?. Hence charged accordingly (usage hrs) rather than paying a flat fee.  Q2: following on from Q1, can a java agent be bundled into a  license pool be available on standby(configured but turned off). License fee is charged if and only when agent actively monitors? Situation: there are 6 nodes that make up a tier. even with load balancing, one of the 6 nodes has performance issues now and then, and there is no need to monitor all 6 nodes at the same time all the time. The idea is to turn on and off the agent configured in one of the nodes if performance issue is suspected on that node. Q3: My understanding is that java agent includes both Application and host monitoring components. are these two components configurable individually so you can turn on and off host monitoring component for example!   These questions is find out if the license agents are charged by their use (per hr) rather than paying flat fee, as most times these agents do not need to actively monitor 24 by 7.   There is a MS-SQL database and a DB agents needs to be configured and turned on 24 by 7.   Greatly appreciate your response. Best Regards Adrian                  ... View more