You're right, there was another profiler loaded into w3wp.exe.
One more thing, our prospect have an application built on .NET and installed it as Windows Service, but not listed under command tasklist /m "mscor*", what is possibly the reason? Is there any workarround to monitor this application?
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- Yes, i did IIS full restart
- I use the configuration utility to configure the IIS and do the restart. Below is my configuration file content:
<?xml version="1.0" encoding="utf-8"?>
<appdynamics-agent xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<controller host="10.6.226.8" port="8090" ssl="false" enable_tls12="false">
<application name="LMS-PROD" />
<account name="customer1" password="6e16a57d-5394-4318-9a0a-c6663a5b6db3" />
<application path="/FUSE" site="Default Web Site">
<tier name="APP-FUSE" />
<application path="/LMSCONSUMER" site="Default Web Site">
<tier name="APP-LMSCONSUMER" />
- No that i'm aware of. But will double check the profiler tonight.
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I have installed and configured .NET agent v4.4.1, at first the installation fails because there are need for Universal C Runtime (https://community.appdynamics.com/t5/NET-Agent-Installation/NET-installer-doesn-t-prompt-for-Universal-C-Runtime-install/m-p/30616#M542).
After the Windows Update and C Runtime installed, the Agent succesuly installed. I have done the configuration and restart the IIS, and can see the Machine Agent tier is registered. Today the application is supposed to be hit by many users (it's in production env), but when i check it the dashboard, there are nothing. No BT, no IIS application Nodes, just Machine Agent tier only. I check the logs, and there was no errors at all.
I decided to downgrade the Agent to v184.108.40.206, install, configure, and restart IIS without any problems. I hit the application many many times, but the result is still the same, no BTs and only have Machine Agent tier.
The Agent Logs doesn't have any error, and the Controller logs have an error but i doubt it has something to do with this.
[#|2018-02-22T21:39:24.890+0700|WARNING|glassfish 4.1|com.singularity.ee.controller.beans.agent.bt.AgentBusinessTransactionConfigurationManagerBean|_ThreadID=51;_ThreadName=http-listener-1(7);_TimeMillis=1519310364890;_LevelValue=900;|Accepting validation error for compatibility reasons
com.singularity.ee.controller.api.exceptions.IllegalObjectStateException: Cannot find a custom match point definition for BT tiers/list/.POST, component id 6, component name App Server, application id 4, application name AppDynamics Controller
In the event viewer, there is an info message saying AppDynamics.AgentProfiler requested not to load profiler (see attached event-02.jpg).
I also attached the controller logs, agent logs, and some screenshots. Please advice.
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