After a machine reboot, the controller is giving 500 error when I tried to open the controller UI. Restarting the controller doesn't solve the problem. Can someone help with this? I've attached the server log.
When I tried to access the REST API (curl/browser), I got an 500 internal service error (with Exception Id:b0f9087c-6551-4f1e-bfe0-93a3353cd59d). The controller UI is working fine.
The server log is attached.
[Post edited by @Ryan.Paredez to remove a...
The maximum allowed data retention period for transaction snapshot is 5 weeks (https://docs.appdynamics.com/display/PRO43/Database+Size+and+Data+Retention). Is there a way to extend the retention period beyond that? I hope to always keep the data.
Hi Yogesh,
Just wondering if there is any update on this? Not sure why Appdynamics stops working whenever the machine reboots. We have 40 licenses and really hope this can work for us. Thank you!
Hi Yogesh,
This log was produced after trying out the steps in the link, as well as all other suggestions in the above replies. The problem wasn't solved. I then backuped the log.
I did a fresh reinstallation. After rebooting the machine, I ran i...
Hi Yogesh,
Thanks for following up on this! I double checked the license file is indeed present under controller home folder.
It seems this error message was probably produced at an earlier time, and at that time the license wasn't there. I drope...